What are the responsibilities and job description for the Medical Assistant Site Lead position at MyCHN?
Join MyCHN as a Site Lead Medical Assistant
At MyCHN (Community Health Network), we believe everyone deserves access to high-quality healthcare. As a nonprofit FQHC serving Greater Houston, we are committed to improving lives through compassionate, patient-centered care guided by our values of empathy, transparency, quality, and value.
As a Site Lead Medical Assistant, you will play a critical leadership role in ensuring efficient back-office operations while supporting high-quality patient care. This position combines clinical expertise with team leadership to enhance workflow, staff development, and patient experience across the site.
Why You’ll Love Working Here
As a Site Lead Medical Assistant, you will lead and support clinical staff while ensuring smooth day-to-day operations and compliance with quality and safety standards.
Key Responsibilities
Join a dynamic, mission-driven team where your leadership and clinical expertise help improve patient care and strengthen the communities we serve.
Apply today and grow your career with MyCHN.
At MyCHN (Community Health Network), we believe everyone deserves access to high-quality healthcare. As a nonprofit FQHC serving Greater Houston, we are committed to improving lives through compassionate, patient-centered care guided by our values of empathy, transparency, quality, and value.
As a Site Lead Medical Assistant, you will play a critical leadership role in ensuring efficient back-office operations while supporting high-quality patient care. This position combines clinical expertise with team leadership to enhance workflow, staff development, and patient experience across the site.
Why You’ll Love Working Here
- Mission-driven, community-focused organization
- Supportive, team-based culture
- Opportunities for career growth and leadership development
- The ability to make a meaningful impact in underserved communities
As a Site Lead Medical Assistant, you will lead and support clinical staff while ensuring smooth day-to-day operations and compliance with quality and safety standards.
Key Responsibilities
- Prepare exam rooms, equipment, and patients for procedures while ensuring accurate intake and HIPAA compliance
- Oversee, train, and mentor medical assistants to ensure high-quality patient care and strong customer service standards
- Provide leadership by coaching team members and supporting staff development and performance improvement
- Perform and oversee CLIA waived testing and ensure proper documentation within the EHR
- Conduct daily site walkthroughs, monitor logs, and ensure compliance with safety and quality standards
- Analyze cycle times and quality reports to improve clinic efficiency and outcomes
- Conduct routine chart audits to ensure accurate documentation and adherence to protocols
- Manage inventory, supplies, and ordering processes, ensuring proper storage and availability
- Support administrative functions including lab coordination, imaging scheduling, and data tracking
- Oversee daily staffing, productivity, and communication workflows within the clinical team
- Serve as a resource for patient concerns and collaborate with leadership to resolve issues
- Participate in leadership duties including performance evaluations, corrective actions, and Manager on Duty rotations
- High school diploma or equivalent required
- Completion of an accredited medical assisting program
- Current CPR (BLS) certification
- 2–3 years of experience as a Medical Assistant
- Phlebotomy skills required
- Strong leadership, communication, and organizational skills
- Ability to multitask, prioritize, and manage multiple responsibilities effectively
- Knowledge of medical terminology and clinical workflows
- Commitment to high-quality patient care and compliance with safety and regulatory requirements
- Willingness to travel between clinics and work flexible hours, including evenings and weekends as needed
- Certified or Registered Medical Assistant
- Bilingual in Spanish
Join a dynamic, mission-driven team where your leadership and clinical expertise help improve patient care and strengthen the communities we serve.
Apply today and grow your career with MyCHN.