What are the responsibilities and job description for the Behavioral Health Front Desk Specialist position at MyCHN?
Join Our Mission to Build Healthier Communities!
Position: Patient Service Specialist
Organization: MyCHN – A nonprofit healthcare leader with 100 providers and 15 locations in the Greater Houston and Gulf Coast area
What You’ll Do:
- Greet and guide patients with warmth and professionalism
- Handle calls, schedule appointments, and manage patient records
- Protect patient privacy and ensure accurate documentation
- Resolve concerns with empathy and escalate when needed
- Discuss payments, reconcile cash drawers, and prep reports
What You’ll Need:
- Customer service experience
- High School Diploma or GED equivalent
- Bilingual in Spanish? That’s a big plus!
- Clear communication & strong attention to detail
- Tech-savvy and detail-focused
- Team player who thrives in a fast-paced setting
- Passion for helping people and improving healthcare access
Why You’ll Love Working With Us:
- 100% Paid Employee Health & Dental Insurance
- 401(k) with 4% Match
- Paid Time Off Birthday Leave Sick Time
- $200 Annual CE Stipend
- Career Growth & Flexible Schedules
- Make a Real Impact in Underserved Communities
\Putting Our Heart into Your Care\
MyCHN (Community Health Network) is a local healthcare provider dedicated to providing excellence in care and service. We currently operate in Brazoria, Harris, and Galveston counties.
MyCHN (Community Health Network) is a healthcare organization with 14 locations throughout the greater Houston area that offers multiple services for whole-person care.
Benefits:
- Health insurance
- Dental insurance
- Vision insurance
- Paid time off
- 401(k)
- 401(k) matching
- Life insurance
- Other
- Flexible schedule
- Referral program
- Employee discount
- Paid training
- Mileage reimbursement
Job Type: fulltime
Education: High school degree
Work location: On-site
Salary : $200