NG911 Administrative Specialist( ESInet, or PSAP)

Job: NG911 Administrative Specialist

Location: Raleigh, NC 27609 - HYBRID

Interview mode: In Person Onl

y
Required Skills &Qualificatio

• nsStrong administrative, organizational, and documentation skill
• s.Proficiency in Microsoft Office 365 and collaboration tools (Teams, SharePoint, Excel, Word
• ).Effective written and verbal communication abilitie
• s.Ability to manage multiple priorities in a fast‑paced, service‑oriented environmen
• t.Strong attention to detail and ability to maintain accurate financial and operational record

s.
Preferred Qualificati

• onsExperience supporting government, public safety, or emergency communications progra
• ms.Familiarity with NG911, ESInet, or PSAP operatio
• ns.Background in accounts receivable/accounts payable or financial tracki

ng.
Working Condit

• ionsIn person environment within the NC 911 Board at 3900 Wake Forest Road, Ral
• eighOccasional coordination with statewide PSAPs and external partn
• ers.Role may require assisting during critical operations or escalati
• ons.Impact of the Posi

tion
This role is critical to ensuring seamless administrative, financial, and operational support for the NG911 program. By enabling structured coordination between the PSAPs, the NG911 Administrative Specialist directly contributes to the reliability and effici

ency.
Administrative & Organizational Skills — scheduling, calendar management, file management, documentation, and records maintenance. - Required 3

YearsMicrosoft Office 365 Proficiency — specifically Teams, SharePoint, Excel, and Word. - Required 3

YearsProject & Task Tracking — monitoring project milestones, follow-ups, and operational tasks. - Required 3

YearsMulti-Priority Management — handling concurrent administrative, financial, and operational responsibilities in a fast-paced environment. - Required 3

YearsProcess Improvement — identifying and contributing to efficiency and organization enhancements. - Required 3

YearsStakeholder Collaboration — working with staff, board members, and external partners to maintain program consistency. - Required 3

YearsFamiliarity with NG911, ESInet, or PSAP operations. - Highly d

esi

red

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