Enterprise Salesforce Solutions Architect

Job: Software Solutions Architect (Enterprise Salesforce Solutions Architect)

Location: Lansing, MI (Hybrid)

Duration: 12 months contract

• Interview Process: 60-minute virtual interview via MS Teams (video required). This will be followed by an in-person interview for the second round.
• Hybrid Work Schedule (Non-Negotiable): There is no remote-only option.
• Required onsite days: Wednesdays and Thursdays
• Remote-eligible days: Mondays, Tuesdays, and Fridays
• Candidates must be local to the Lansing, Michigan area (within 90 miles) at the time of submission. This requirement is non-negotiable.

Job Responsibilities:

• Leading end-to-end architecture and technical design of Salesforce solutions that support case management, field service operations, and user engagement.
• Conducting org health checks and platform assessments and delivering actionable recommendations based on Salesforce best practices.
• Participating in Design & Discovery sessions and promoting the adoption of Salesforce’s Well-Architected Framework.
• Providing technical leadership and mentorship to development teams, including state employees and contractors.
• Collaborating with business analysts, product owners, and stakeholders to translate complex business requirements into scalable, maintainable Salesforce solutions.
• Overseeing proof-of-concepts (POCs) to validate the technical feasibility and business value of proposed solutions.
• Ensuring secure application development lifecycle (SADLC) practices are followed throughout all phases of development and deployment.
• Setting the technical direction for MDHHS Child Welfare applications.
• Supporting 24/7 operations of Tier 2 applications like MiSACWIS, which serve over 8,000 users across state and private agencies.
• Ensuring compliance with security, performance, and regulatory standards.

Primary Duties (80%): Serve as the development specialist responsible for the design, development, testing, and documentation of technical software solutions. Solve system design problems and programming issues. Ensure that the solutions are integrated and enhanced to meet the needs of the agency’s business plan.

• Lead development of software applications, server components, and services using various development tools and State of Michigan-approved/supported technologies.
• Plan and coordinate the integration of systems within the business area, external partners, state agencies, and hosting platforms.
• Design and implement application security that complies with State of Michigan policies.
• Lead and direct impact analysis of changes due to legislation, requests, or changes in governmental and business processes.
• Review and approve presentation materials for technical review meetings, approval sessions, and application demonstrations.
• Ensure that technical design strategies or applications adhere to State and agency policies, standards, and guidelines.
• Review and approve State of Michigan system engineering methodology or other required technical deliverables.

Primary Duties (15%): Provide technical leadership to the application development team, agency, and external groups.

• Work with teams and product owners to refine SADLC, prioritize agile backlogs, and maintain release readiness/schedules.
• Ensure compliance with ECM standards and procedures across development, system testing, user acceptance testing, security, and production environments, including coordinating, creating, approving, and monitoring required work items.
• Make technical recommendations and/or decisions for changes to the Bridges application based on user requirements.
• Solve complex system design and programming problems while ensuring high security is addressed for the client level of data.
• Plan for coordination, development, testing, and integration of systems and data with Bridges.

Primary Duties (5%): Research and evaluate relevant technology as it pertains to the business strategy.

• Maintain thorough, up-to-date knowledge of programming techniques used in software development in line with DTMB technology standards.
• Recommend configuration management tool best practices.
• Identify, share, and recommend improvements to tools and technology for the development team and technical support staff.

Required Qualifications:

• 5 years of experience working within Agile development environments
• 5 years of experience gathering and analyzing business and technical requirements in collaboration with stakeholders
• Experience designing and implementing CI/CD pipelines, including pipeline-as-code, branching strategies, automated code reviews, and testing aligned with organizational goals
• Strong ability to communicate technical concepts clearly and effectively to both technical and non-technical audiences
• Salesforce certification required
• 5 years of hands-on experience with Salesforce, SQL, Java, and web services development
• Strong experience with Oracle SQL development, including query execution and performance tuning
• Experience working with DevOps practices, including automated builds, testing (regression/smoke), and multi-environment deployments
• Demonstrated ability to troubleshoot complex system issues and provide technical guidance/leadership to development teams

Preferred Qualifications:

• Experience working on enterprise-level implementations
• Database-related certifications