What are the responsibilities and job description for the Medical Receptionist position at My Vision Centers?
Administrative Duties
- Answer and manage incoming phone calls, triage patient inquiries, and direct calls appropriately
- Schedule, confirm, and reschedule patient appointments
- Maintain physician schedules
- Prepare, scan, fax, and file medical records and documents
Patient Coordination
- Greet and check in patients in a professional and courteous manner
- Verify patient information, insurance details, and referrals
- Communicate appointment instructions and follow-up care information as directed
- Assist with patient forms and documentation
Medical Records & Documentation
- Maintain accurate and up-to-date electronic medical records (EMR/EHR systems)
- Ensure compliance with HIPAA and all confidentiality regulations
Billing & Insurance Support
- Assist with insurance verification and authorization processes
- Address patient billing questions or direct to appropriate personnel
Office Operations
- Coordinate to order and maintain office and medical supplies
- Coordinate communication between providers, patients, laboratories, and specialists
- Support quality improvement initiatives and office procedures
Qualifications
Education & Experience
- High school diploma or equivalent required
- Previous experience in a medical office preferred
- Knowledge of medical terminology is an asset
Skills & Competencies
- Strong organizational and multitasking skills
- Excellent verbal and written communication abilities
- Proficiency in EMR/EHR systems and Microsoft Office
- Attention to detail and accuracy in documentation
- Ability to maintain confidentiality and professionalism
- Excellent attendance
Work Environment
- Fast-paced medical office setting
- Frequent interaction with patients, physicians, and healthcare staff
- May require sitting for extended periods and frequent computer use
Physical Requirements
- Ability to sit, stand, and move within the office environment
- Manual dexterity for computer and office equipment use
Job Types: Full-time, Part-time
Pay: $13.00 - $18.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Employee discount
- Flexible schedule
- Health insurance
- Paid time off
- Retirement plan
Education:
- High school or equivalent (Preferred)
Experience:
- Medical receptionist: 1 year (Preferred)
Work Location: In person
Salary : $13 - $18