What are the responsibilities and job description for the Customer Enrollment Specialist (Warm Leads) position at My Utilities?
$70K OTE | $46,000 Base Uncapped Commission
Warm leads. No cold calling. Customers already want to buy.
Customers use our partner app to request home services like electricity, internet, TV, and security. They've already chosen what they want — your job is to confirm the details and finalize the setup.
Most specialists are on pace for $70K annually within 1-2 months.
If you like staying busy and helping customers complete decisions they've already started, keep reading.
What You'll Do
Customers love what we do. We've earned thousands of five-star reviews by making the move-in process simple.
What a typical day looks like:
What This Role Is NOT
Requirements
Who Thrives Here
You'll do well if you:
Benefits
Compensation & Benefits
What Success Looks Like
Full-time, in-office role in Dallas, TX.
MyUtilities is an established company expanding our Dallas team. We're a home services concierge business that partners with major referral platforms to help customers set up essential services during their move. Our programs are expanding rapidly, and we're building a team of high-performing specialists to support that growth.
If you want steady activity, real earning potential, and a team that's building something big — apply today.
Warm leads. No cold calling. Customers already want to buy.
Customers use our partner app to request home services like electricity, internet, TV, and security. They've already chosen what they want — your job is to confirm the details and finalize the setup.
Most specialists are on pace for $70K annually within 1-2 months.
If you like staying busy and helping customers complete decisions they've already started, keep reading.
What You'll Do
Customers love what we do. We've earned thousands of five-star reviews by making the move-in process simple.
What a typical day looks like:
- Call customers who have already submitted service requests through our partner app
- Confirm their setup details and move-in timeline
- Make sure the services they selected fit their home and needs
- Recommend upgrades when they genuinely improve the customer's setup
- Finalize the order and pass it to our processing team
- Keep clean documentation in our CRM
What This Role Is NOT
- Not cold calling strangers
- Not door-to-door sales
- Not high-pressure, aggressive closing
- Not commission-only
Requirements
Who Thrives Here
You'll do well if you:
- Enjoy talking to people all day
- Build rapport quickly and naturally
- Stay organized under volume
- Move with urgency but don't miss details
- Like clear goals and commission-based incentives
- Retail or hospitality
- Appointment setting
- Inside sales support
- Entry-level sales
Benefits
Compensation & Benefits
- $46,000 base salary
- Uncapped sales commissions
- Most people in this role are on pace for $70,000 annual pay within their first few months
- Top performers earn significantly more
- Paid training from day one
- Paid time off and paid holidays
- Medical, dental, and vision insurance
- 401(k)
What Success Looks Like
- Fast follow-up with customer requests
- Accurate order confirmations
- Clean documentation in the CRM
- Helping customers complete their purchase smoothly
Full-time, in-office role in Dallas, TX.
- Monday - Friday schedule (with some evening / weekend options available)
- Comfortable office call center environment
- Supportive managers on the floor
- Structured onboarding and training
- Team-oriented, competitive culture
- Growing, healthy company
MyUtilities is an established company expanding our Dallas team. We're a home services concierge business that partners with major referral platforms to help customers set up essential services during their move. Our programs are expanding rapidly, and we're building a team of high-performing specialists to support that growth.
If you want steady activity, real earning potential, and a team that's building something big — apply today.
Salary : $48,000 - $80,000