What are the responsibilities and job description for the Deli Clerk position at My Town Market?
You'll work with a team of associates and assist the Department Manager to ensure customer service and department quality, variety and appearance are at the highest level.
Duties and Responsibilities:
•Greet and assist customers with locating and selecting products.
•Deliver outstanding, friendly customer service and use skills and knowledge to offer solutions that meet or exceed customers’ expectations.
•Slice, cut, prepare, weigh and package products according to established standards and quality goals.
•Preparing multiple orders simultaneously while maintaining customer service and quality standards.
•Supporting and Assist Service Counter.
•Adhere to highest product quality standards to support our department strategy.
•Achieve productivity standards as outlined in Management Planning.
•Develop product knowledge in various areas of the department.
•Perform all assigned cleaning functions in accordance with company policy.
•Assist in training other associates and perform other functions as assigned.
•Dress and groom according to company policy including uniform, name badge and hat or hair restraint requirements.
•Perform duties in accordance with QA hand washing standards and use disposable gloves when handling food.
Qualifications:
•Deli, restaurant or food service experience helpful but not required.
•Effective communication, customer service, and selling skills.
•Effective interpersonal skills and desire to work in a team environment.
•Ability and willingness to learn multiple tasks and technical requirements of the job.
•Ability to multitask and prioritize in a fast paced environment.
• Ability to work a flexible schedule including nights, weekends, and holidays as needed.
•Must meet minimum age requirements.
•Must be able to meet the physical requirements of the position, with or without reasonable accommodations.
•Pre-requisite upon hiring would be Deli Service Case Associate training.
Physical Requirements:
•Lift up to 15 lbs. frequently and up to 40 lbs. occasionally.
•Reach to shoulder lifting 20 lbs. frequently and overhead occasionally.
•Push/pull 3-15 lbs. frequently and up to 40 lbs. occasionally.
•Perform repetitive grasping, hand and arm motions while standing/walking the majority of the shift.
•Meet volume activity standards established for the department.
•Ability to climb a ladder to retrieve items from overhead racking and storage areas.
•Frequent bending, reaching, grasping, and lifting produce items at or above waist level.
•Use hands to operate controls, feel objects and use tools to open boxes/cases or to prepare and clean produce.
•Handle a variety of substances associated with cleaning materials, packaging materials, and food products.
•Tolerate working in hot/cold temperatures for up to 20 minutes at a time.