Bilingual Anti-Trafficking Program Case Manager - Center for Legal Services

LOCATION: This opportunity is based in Westchester County, New York, in our White Plains office, with occasional travel to our Yonkers office. Currently it operates on a hybrid model.

JOB OVERVIEW: Provide direct case management, education, and support, to sex and labor trafficking survivors—of any gender identity, U.S. citizen and foreign born—in close collaboration with MSP’s legal, shelter and advocacy programs and with a network of referral agencies throughout the county.

RESPONSIBILITIES INCLUDE:

• Conduct phone and in-person outreach to victims of human trafficking, assessing their emotional and practical needs, as well as explaining the services offered by MSP.
• Manage a full caseload of clients, providing comprehensive case management services including assessment, planning, coordination, and monitoring of individualized support to ensure client needs are met effectively.
• Co-facilitate monthly workshops and support groups.
• Advocate with and for clients with the police, District Attorney’s Offices, U.S. Attorney’s Offices, FBI, Homeland Security Investigations (HSI), public benefits agencies, courts, medical providers, and other relevant organizations.
• Assist clients in applying for public benefits, OVS crime victim compensation, and other benefits for which they may be eligible.
• Collaborate closely with other MSP programs on behalf of human trafficking clients, including shelter, legal, community counseling & advocacy programs.
• Develop and maintain strong contacts with referral agencies throughout Westchester and the surrounding region, providing clients with information and referrals to outside services.
• Maintain accurate case records and program statistics in compliance with funding requirements and objectives.
• Other duties as assigned by supervisor.

EDUCATION AND EXPERIENCE REQUIRMENTS:

• Bachelor’s degree required in social work or related field.
• Minimum of two years’ experience working with victims of human trafficking, sexual assault, domestic violence, or other victim population, or with immigrant/refugee populations preferred.
• Multi-lingual or Bi-lingual strongly preferred, with strong preference given to English/Spanish.

QUALIFICATIONS:

• Excellent interpersonal skills, including the ability to work collaboratively and in a team.
• Commitment to serving the public interest with the highest standards of client-centered legal practice.
• Strong written and oral communication skills.
• Proficiency with Microsoft Word, Excel and PowerPoint.
• Experience organizing and executing group training and support groups preferred.
• Ability to think critically and address crisis situations as they arise.
• Experience and enthusiasm for working well with diverse clients, communities, and colleagues, and the ability to thrive in a fast-paced environment.
• Must have a valid driver’s license and reliable transportation.

ORGANIZATIONAL OVERVIEW: At MSP, we strongly believe that integrating a world-changing approach into all areas of our work is essential to ending domestic violence and human trafficking. Our dynamic and diverse team of compassionate advocates and clinicians are working to create a world in which every individual has the basic human right to be free from gender-based violence and to engage in relationships that embrace the principles of respect, equality, and safety.

MSP is a 501(c) (3) nonprofit organization, responding to domestic violence and human trafficking in Westchester County, New York, by providing multi-lingual, trauma-informed legal and supportive services. We bolster our work with clients by engaging in extensive outreach and community education, strengthening the systematic respond to all forms of gender-based violence.

Salary: $50,000 - commensurate with experience

Application Instructions: No Phone Calls Please. Please submit a cover letter, resume, and salary requirements to: Silvia Lederman at slederman@mspny.org.