Hotel General Manager - My Place Hotel - St George UT

My Place Hotel- One of America's Newest Brands and Best Hotel in St George, UT!

This Manager position is a Full-time Position that includes evening and weekend shifts. Typical schedule is Monday-Friday 8:30 am-5 pm with flexibility to cover occasional front desk shifts. Our amazing team is the reason guests keep coming back!

Reports To: Director of Operations - Hotel Barons Management

FLSA Status: Exempt

Position Type: Full-Time

Schedule: Varies

Summary

The role of the General Manager is the most important management role in the organization. The success of the business depends upon the ability of the hotel manager to create a stable, growth-oriented and profitable hotel that accurately reflects and enhances the hotel image into the community.

This position has a wide range of management responsibilities coupled with the day-to-day supervision of full-time and part-time personnel which may include front desk clerks/guest service representatives, lead room attendants, housekeeping attendants, maintenance, and laundry personnel.

Essential Duties and Responsibilities

• Sets appropriate objectives for hotel performance.
• Develops accurate plans and forecasts for the hotel.
• Assists the regional manager/operations associate in the development of a marketing plan.
• Handles crisis situations within the guidelines of Company policies.
• Provides accurate, timely and complete input to the regional manager/operations associate concerning changes that will affect hotel performance.
• Is effective in training employees regarding policies prohibiting any form of discrimination and/or harassment in dealing with hotel/motel employees.
• Does not engage in or condone discrimination or harassment in dealing with hotel/motel employees.
• Does not disclose confidential information about the hotel, employees, or guests.
• Ensures that the staff adheres to hotel personal appearance/dress code policy.
• Effectively delegates duties and responsibilities to employees.
• Communicates and conducts effective performance reviews.
• Develops and maintains a work atmosphere that encourages cooperation and reduces conflict.
• Understands how to motivate employees' concerns and grievances effectively and on a timely basis.
• Understand profit and loss concepts at the hotel level.
• Adheres to Company policies and practices regarding cash management.
• Submits accurate financial and operating reports on a timely basis.
• Processes payroll and accounts payable on a timely basis.
• Schedules staff in a manner that minimizes labor costs while providing the manpower needed to assure good guest service.
• Submits accurate personnel information on a timely basis.
• Is able to effectively market the hotel through various sales and marketing techniques and programs.

Safety

• Understands proper safety procedures and properly trains employees to perform duties properly and safely.
• Effectively administers HazComm/SDS/WHMIS/OSHA standards.
• Immediately corrects unsafe practices and conditions in the workplace.
• Understands and implements safety, security and preventative procedures relating to employees and guests.

Security

• Looks for activity that could be a possible security risk for guests and/or employees.
• Maintains a good working relationship with local law enforcing agencies.
• Follows security procedures for using master keys and electronic lock system.
• Maintains necessary logs for master keys and key control system.
• Maintains guest confidentiality.

We are looking for a leader that understands quality standards and communicates them effectively to employees. A professional that works constantly to upgrade the quality of hotel and identify and solve issues during all levels of occupancy volume.

Job Requirements

• Basic computer skills including Microsoft Office.
• Excellent written and spoken communication skills.
• Excellent multi-task and organization skills.
• Good understanding of facility management.
• Must be reliable, professional, consistent, and serious about the tasks at hand.
• Excellent attention to detail.
• 2 years hotel experience required.

Additional Requirements

• Able to drive a vehicle
• Able to travel by airplane
• Able to inspect entire hotel premises
• Able to assist guests in emergency situations
• Able to perform duties of all hotel positions

Licenses or Certification

• Valid driver's license
• Insurability for driving

Education and/or Experience

Bachelor's degree preferred.

At My Place, we offer competitive pay as well as vacation benefits. We are an equal opportunity employer.

• Job Type: Full-time / non-exempt
• Pay Rate: $54,000 Annual salary and up based on experience
• Quarterly Bonus: Based on performance
• Health Benefits: Offering of group health insurance through Blue Cross Blue Shield after 30 days probation period
• Background check: Must be able to pass 7 year l background and drug test.

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.