Front Desk Agents & Night Auditors - My Place Hotel, Randolph, VT

FRONT DESK AGENTS & NIGHT AUDITORS

Job Description

My Place Hotel - Randolph, VT

Front Desk Agents & Night Auditors

Job Summary

My Place Hotel – Randolph, VT is looking for Front Desk Agents and Night Auditors. Only candidates with excellent customer service skills will be considered. Must be proficient in customer service, handling customer complaints, cash handling and computer experience.

Benefits and Perks

• Salary commensurate with experience.
• Part-time and full-time employees start earning paid vacation time right away.
• A host of benefits are available for full-time associates including major medical, dental and vision plans. Short-term and long-term disability, accident, critical illness, and many other ancillary benefits are also available.

Responsibilities and Duties

Some duties include:

• Running daily operation of the front desk while maintaining brand standards.
• Handling and resolving all guests issues/concerns while maintaining high guest satisfaction scores.
• Must be able to work at a fast pace and multi-task.
• Performing check-ins, check-outs, incoming reservations, receiving shipments and maintaining cleanliness of common areas.
• Must be capable of working independently with minimal supervision and exhibit great decision-making skills.
• Additionally, Night Auditors are the overnight shift responsible for closing out the day’s business and preparing the hotel for the coming day, including some accounts receivable and accounts payable duties.

Qualifications and Skills

• Clean and professional appearance.
• Ability to communicate clearly and effectively, written and verbal.
• Ability to utilize basic technology including smartphones, tablets and computers.
• Must be available to work weekday and weekend shifts.

Work Location

My Place Hotel – Randolph, Vermont
2440 Vermont Route 66
Randolph, VT 05061
https://www.myplacehotels.com/locations/my-place-hotel-randolph-vt

Pay: From $17.00 per hour

Benefits:

• Dental insurance
• Employee assistance program
• Employee discount
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Vision insurance

Work Location: In person

Salary : $17