What are the responsibilities and job description for the Veterinary Receptionist - Full Time position at My Pet's Vet - Eastgate?
My Pet's Vet is looking for a Customer Service Representative with growth opportunities at our Eastgate, Ohio Animal Hospital. At My Pet’s Vet, our main goal is to create a happy and positive work culture. We achieve this by creating flexible work schedules, establishing good workflow and labor appropriation within the hospital, acknowledging achievements using frequent pay evaluations, assisting with continuing education, and rewarding all staff members through bonus programs. Most of all we want to provide the best care possible to our patients, in turn, giving you a sense of pride in your work. Join us in upholding and preserving our company’s motto “Healthy Pets and Happy Parents!” Apply today!
Responsibilities and Duties
Your basic duties as a CSR at My Pet’s Vet are as follows
- Greeting Clients
- Answering Phones
- Differentiating Between Routine and Emergency Cases
- Scheduling Vet Appointments
- Admitting and Checking Out Patients
- Processing Payments
- Communicating Information Between the Clients and Our Staff
Qualifications and Skills
- Previous experience in the veterinary industry required.
- Excellent customer communication skills.
- Motivated and passionate about helping animals is a must
- Experience using multiple-line telephone systems.
- Ability to complete assigned tasks in the time allotted without direct supervision
- Demonstrated ability to show empathy toward clients and treat animals with respect and compassion.
- Excellent interpersonal communication skills.
- A commitment to outstanding client service.
Company Benefits and Perks
- Flexible Schedule
- Free Wellness Plans for Personal Pets
- Employee Training Programs with Completion Bonus
- Profit Sharing Bonus
- Paid Time Off
- 401(k) Plan with Matching Contributions
- Health, Dental, and Vision Plans
- Short- and Long-Term Disability Plans
- Life, Accident, and Critical Illness Plans