Luxury Residential Home Maintenance Lead Field Technician

We’re looking for a Lead Field Technician to join our team and provide advanced technical expertise while overseeing high-quality construction, repair, and maintenance work across a variety of job sites. This is a senior-level, hands-on leadership role that blends deep technical skill, team coordination, and strong client communication. As the primary on-site leader, you’ll guide field technicians, manage complex service and repair projects, and ensure all work is executed safely, efficiently, and in alignment with company standards and client expectations.

Responsibilities

• Serve as the on-site team leader, overseeing field technicians to ensure efficient, high-quality execution of all tasks.
• Coordinate daily field operations, delegating assignments based on team members’ skills and project requirements.
• Lead by example, modeling professionalism, craftsmanship, safety, and accountability at all times.
• Act as the primary on-site point of contact for clients, maintaining clear, proactive communication and addressing questions or concerns with discretion and respect.
• Oversee complex service, repair, and maintenance projects, ensuring work is completed to specification, within scope, on schedule, and within budget.
• Adapt technical approaches to meet specific property conditions, client preferences, and project demands while maintaining exceptional quality standards.
• Perform and supervise rough and finish carpentry, general maintenance, and advanced repair work as needed.
• Mentor and train junior technicians through hands-on guidance, constructive feedback, and ongoing skills development.
• Lead team meetings and field trainings to share best practices, safety updates, and troubleshooting strategies.
• Conduct detailed quality inspections of completed work, addressing deficiencies immediately and ensuring all projects meet or exceed company and client standards.
• Enforce strict adherence to company policies and OSHA safety standards, proactively identifying and mitigating potential hazards.
• Manage and allocate tools, materials, and labor resources efficiently to minimize downtime and maintain productivity.
• Coordinate with the Client Manager and Director of Field Services to maintain project timelines, resolve challenges, and ensure proper resource planning.
• Maintain comprehensive documentation for all projects, including materials used, time tracking, issues encountered, corrective actions, photo documentation, and client feedback.
• Submit detailed project reports and provide regular updates to management regarding progress, risks, and recommendations.
• Travel to various job sites and support emergency or on-call service needs as required.
• Model MEC’s core values and ensure team alignment with company policies and expectations both on and off the clock.
• Perform additional related duties as assigned.

Location & Commitments

• This position is based in the Boston/MetroWest area, with daily travel to client properties throughout the region
• Full-time role (up to 40 hours per week), with flexibility to work outside of standard business hours as needed to meet project deadlines or client expectations

Requirements

• High School Diploma or equivalent (GED) required.
• 8 years of relevant experience, including leadership responsibilities and advanced hands-on expertise in carpentry, general maintenance, and repair.
• Extensive knowledge of mechanical systems, residential construction, and high-end property maintenance.
• Proven ability to lead, motivate, and develop a team while maintaining high standards of quality and accountability.
• Strong organizational, problem-solving, and decision-making skills, with the ability to adapt quickly in dynamic field environments.
• Excellent communication skills with a client-first mindset and a commitment to delivering white-glove service.
• Thorough understanding of OSHA safety standards and the ability to enforce compliance on active job sites.
• High attention to detail and commitment to workmanship excellence.
• Professional demeanor, reliability, and strong alignment with company values.
• Must be able to lift, carry, and operate tools and materials required for on-site work.

Pay Range

• $40 - $55 per hour, commensurate with experience and qualifications

Contact Us to Apply

If you're a skilled technician with solid hands‑on experience in carpentry and property maintenance and thrive in a fast‑moving field environment, we’d love to hear from you. Submit your resume for consideration and take the next step in your career with a team that values craftsmanship, service, and results.

Job Type: Full-time

Pay: $40.00 - $55.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Health savings account
• Paid time off
• Referral program
• Retirement plan
• Vision insurance

Experience:

• maintenance/carpentry: 5 years (Required)

Work Location: On the road

Salary : $40 - $55