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Dental front desk cordinator- DENTAL EXPERIENCE MUST

my dentaville
Lexington, NC Full Time
POSTED ON 4/23/2026
AVAILABLE BEFORE 6/23/2026

Job Summary
We are seeking a highly organized and energetic Dental Front Desk Coordinator with proven dental experience to join our dynamic dental team. In this vital role, you will serve as the first point of contact for patients, ensuring a smooth and welcoming experience from appointment scheduling to check-out. Your expertise in dental office procedures, insurance verification, and medical administrative support will be essential in maintaining efficient clinic operations. This position offers an exciting opportunity to contribute to quality patient care while showcasing your exceptional office management skills.

Responsibilities

  • Greet patients warmly and manage multi-line phone systems with professional phone etiquette.
  • Schedule appointments efficiently using dental practice management software such as Dentrix or Eaglesoft.
  • Verify insurance coverage, perform insurance eligibility checks, and handle insurance verification processes.
  • Collect and process patient payments, including medical billing and coding using CPT, ICD-9, ICD-10 codes, and Meditech or Epic EMR systems.
  • Maintain accurate medical records and ensure compliance with HIPAA regulations through proper documentation review.
  • Assist with patient intake, medical records filing, and updating health information management systems like Athenahealth or eClinicalWorks.
  • Support clinic operations by managing front desk duties such as filing, data entry, and handling correspondence.
  • Collaborate with clinical staff to coordinate care plans and ensure seamless patient flow within the practice.

Skills

  • Extensive dental office experience with proficiency in dental terminology and clinic procedures.
  • Strong knowledge of EMR systems such as Dentrix, Eaglesoft, Meditech, Epic, Athenahealth, or eClinicalWorks.
  • Experience with medical coding including CPT, ICD-9/10 coding for billing and documentation purposes.
  • Familiarity with insurance verification processes for Medicare and other insurance providers.
  • Excellent computer skills including Microsoft Office Suite (Word, Excel) and typing (including 10-key).
  • Exceptional patient service skills combined with professional phone etiquette and multi-line phone system handling.
  • Ability to review documentation accurately while adhering to HIPAA standards; bilingual abilities are a plus.
  • Strong organizational skills for filing, medical records management, and office administration tasks. Join us if you thrive in a fast-paced environment where your dental experience makes a real difference! We value dedicated professionals who are passionate about delivering outstanding patient care while supporting the smooth operation of our busy dental practice.

Pay: $18.00 - $22.00 per hour

Benefits:

  • 401(k)
  • Dental insurance
  • Paid time off

Work Location: In person

Salary : $18 - $22

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