Operations & Warehouse Coordinator

Job Overview

The Operations & Warehouse Coordinator plays a critical role in ensuring every flooring installation is prepared, organized, and executed efficiently. This position is responsible for coordinating daily operational activities including warehouse organization, inventory management, job preparation, installer support, scheduling coordination, product receiving, and quality control.

The ideal candidate is highly organized, proactive, detail-oriented, and thrives in a fast-paced environment where no two days are exactly alike. Success in this role requires excellent communication, strong problem-solving skills, and the ability to anticipate operational needs before they become problems.

This position allows our Operations Manager to focus on leading the key functions of the business and ensuring operational excellence is maintained every day.

Primary Responsibilities

Installation Preparation & Production

• Prepare all installation jobs for daily production
• Verify materials are complete before installation
• Confirm all trim, transitions, adhesives, pad, underlayment, and accessories are available
• Coordinate special-order materials
• Ensure installers have everything needed before arriving each morning
• Assist with production scheduling as directed by the General Manager
• Monitor upcoming installations to identify potential issues before they occur

Warehouse Operations

• Receive incoming flooring shipments
• Verify quantities and inspect products for damage
• Organize warehouse inventory
• Properly stage materials for upcoming jobs
• Maintain warehouse cleanliness and organization
• Coordinate transfers between Douglassville and Phoenixville when necessary
• Conduct inventory counts
• Assist with maintaining inventory of installation supplies

Job Scheduling Support

• Assist with maintaining the production calendar
• Coordinate scheduling changes
• Communicate scheduling updates to installers and sales staff
• Ensure jobs are installation-ready before scheduling
• Verify customer readiness

Installer Support

• Serve as a secondary support resource for installers throughout the day
• Coordinate additional material deliveries
• Assist with operational questions
• Arrange emergency product pickups
• Assist with field problem resolution
• Maintain communication with installation crews

Estimating & Project Support

• Assist estimators with project preparation
• Verify measurements and documentation
• Review installation requirements

Customer Service & Quality Control

• Assist in resolving installation concerns
• Coordinate punch-list items
• Schedule warranty or service work
• Follow up on completed jobs
• Help ensure customer satisfaction throughout the installation process

Inventory & Purchasing Support

• Monitor inventory levels
• Assist with tracking installation supply usage
• Assist with ordering of warehouse supplies
• Assist in maintaining accurate inventory record

Communication

• Work closely with:
• Operations Manager
• Sales Team
• Estimators
• Installers
• Warehouse Personnel
• Customers when needed

Maintain clear communication to ensure projects move smoothly from sale through installation.

QualificationsRequired

• Excellent organizational skills
• Strong attention to detail
• Ability to multitask
• Strong communication skills
• Customer service mindset
• Computer proficiency
• Valid driver's license
• Ability to lift flooring materials when necessary

Preferred

• Flooring industry experience
• Construction experience
• Warehouse experience
• Scheduling or dispatch experience
• Inventory management experience
• Verify materials are complete before installation
• Coordinate special-order materials
• Ensure installers have everything needed before arriving each morning
• Assist with production scheduling as directed
• Monitor upcoming installations to identify potential issues before they occur

Qualifications

Required

• Excellent organizational skills
• Strong attention to detail
• Ability to multitask
• Strong communication skills
• Customer service mindset
• Computer proficiency
• Valid driver's license
• Ability to lift flooring materials when necessary

Preferred

• Flooring industry experience
• Construction experience
• Warehouse experience
• RFMS experience (preferred but not required)
• Scheduling or dispatch experience
• Inventory management experience
• Strong attention to detail
• Ability to multitask
• Strong communication skills
• Customer service mindset
• Computer proficiency
• Valid driver's license
• Ability to lift flooring materials when necessary

Characteristics We're Looking For

The ideal candidate is someone who:

• Takes ownership without being asked
• Thinks ahead
• Solves problems before they become emergencies
• Works well under pressure
• Is dependable and accountable
• Communicates professionally
• Maintains a positive attitude
• Enjoys helping others succeed
• Is willing to jump in wherever needed

Join us as an Operations & Warehouse Coordinator where your expertise will directly impact our supply chain efficiency! We value proactive problem-solvers who are passionate about streamlining logistics processes and delivering exceptional results across all facets of warehouse distribution and supply chain management.

Pay: $20.00 - $23.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Flexible schedule
• Health insurance

Work Location: In person

Salary : $20 - $23