Member Accounting Representative

FT Member Accounting Representative

Job Req#1199

Salary Range:  $20.74 - $31.10 (depending on experience)

MY Credit Union offers a comprehensive benefit package that includes: Medical, Dental, Vision, Life, STD, LTD, PTO, Tuition Reimbursement, 401(k)/Retirement Plan with up to a 6% matching contribution and Paid holidays.

JOB SUMMARY:

Support the mission of the credit union by performing a variety of accounting and operational tasks.  Help ensure the accurate and timely maintenance of member accounts; the safekeeping of credit union assets; and the validity of financial reporting.  Routine duties include processing and posting external files, reconciling general ledger accounts, and assisting in regulatory compliance.  Also provides direct member service to members and other staff.

ESSENTIAL DUTIES & RESPONSIBILITIES: 

Daily Operational Duties:

1. Provides member and staff support as described in MY CREDIT UNION’S Mission Statement.
2. Processes all Incoming ACH files daily.
3. Make corrections to any Errors within the ACH files.
4. Load IAT’s/Run OFAC.
5. Process and balance Automatic Clearing House (ACH) Origination transactions daily.
6. Return ACH items and Complete Notification of Change. 
7. Place appropriate Holds on Large Dollar Notifications (fax).
8. Build/Verify in member signed Automatic Authorization Forms (ACH) in DNA.
9. Same Day ACH daily process 11am, 1pm and 3pm.
10. Review/Return all member signed Written Statement of Unauthorized Debit (WSUD) in Fedline Advantage.
11. Verify Online Banking Originations. 
12. Process all Notice of Reclamations, death notices and retain.
13. Levies and Garnishments/Retain.
14. Approve Outgoing and Incoming wires in WireXchange daily. 
15. Collect wire data quarterly for VP Finance.
16. Assists with Subpoena’s and Summons.
17. Assist Member Accounting Manager with ACH Risk Assessment and ACH Audit’s.
18. Update procedures 
19. Review Possible Duplicates file in Wintegrate
20. Save Origination Files
21. Send ACH Files in the FED and review after approval
22. Review/Verify Check and ACH Stop Payments.
23. Update daily ACH totals on accounting spreadsheet.
24. Retain all ACH daily reports to the daily folder.
25. Decision MCD’s and upload files 11am. 
26. Assist with accounting emails request.
27. Assist with accounting group calls.
28. Attention to details and research/correct Credit Union staff errors.

Back up to:

1. Return Checks- Deposit (QRC’s) and Share Draft.
2. In clearing Checks.
3. Check Adjustments.
4. Scan daily work.
5. Process foreign checks.

Accounting and Other Duties:

1. Performs daily reconciliations as assigned by Member Accounting Manager.
2. Research member questions, concerns, and complaints.  Makes necessary corrections.
3. Investigates fraud and forgeries.
4. Research ACH, Check, and Statement requests for members.
5. Attends training seminars.
6. Covers for other duties in the Accounting Department when needed.
7. Other duties as assigned.
8. Retain Force Pay form.

STANDARDS OF PERFORMANCE:

1. Always convey a professional image by being respectful, courteous, and considerate of members, co-workers through verbal and non-verbal communications, adhering to MY CREDIT UNION’s dress code, and maintain a clean organized workspace.
2. Follow MY CREDIT UNION’s Harassment, Discrimination and Respectful Conduct Policy and the Fraud Policy/Code of Ethics Statement.
3. Complies with Bank Secrecy Act/Anti-Money Laundering/CIP (U.S. Patriot Act) procedures and policies.

1. Meets individual quality service goals as identified in your performance action plan.
2. Be an effective team member through cooperation, flexibility, dependability, attendance, lack of tardiness and participation at meetings and training.

MINIMUM QUALIFICATIONS:

Education:  

High school diploma, GED, or equivalent.

Experience:  

1 year or more of Credit Union and/or accounting and customer service experience preferred.

Other Required Knowledge, Skills, and Abilities:  

1. Must be bondable and honest.
2. Understand DNA system.
3. Ability to read and interpret forms, savings account, account entries, account statements, legal documents, and procedure manuals.  Understand accounting and General Ledger systems.
4. Basic math skills including, but not limited to, addition, subtraction, percentages, multiplication, and division.
5. Ability to concentrate, use reasoning, and analyze situations. The continuous need to be very alert to member’s needs, be resourceful, solve problems and use writing ability.
6. Above average communication skills.
7. Proficiently operate a computer.  Working knowledge of Microsoft Office and Windows operating system.
8. Ability to read, write, and speak English.  Bi-lingual skills helpful.

EQUIPMENT USED:

• Microsoft Office Suite
• 10-key Calculator
• Computer
• Various banking and computer software.

MENTAL & PHYSICAL DEMANDS/WORKING CONDITIONS:

Mental Effort:

1. Able to manage multiple requests at the same time.
2. Able to maintain a professional demeanor in stressful circumstances.

Physical Requirements:

1. The employee must be able to lift 35 pounds.
2. The employee is regularly required to sit or stand for extended periods; use their hands and fingers to handle or feel objects, tools, or controls; reach with hands and arms; and talk or hear.  The employee is occasionally required to climb, balance, stoop, kneel, crouch, or crawl.
3. The employee must be able to read from a computer screen and enter data with the use of a keyboard.

Working Conditions:

1. Stress varies depending on member traffic from high to low.
2. Some overtime may be required.
3. Must be flexible with scheduling to cover open shifts at all offices.
4. Some travel between offices may be required.

Disclaimer: This position description is intended to describe the general nature and level of work being performed by the person assigned to this position. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. Employees holding this position will be required to perform any other position related duties as required by management. Individuals with disabilities will not be disqualified because of their inability to perform nonessential or marginal functions of the job. No selection criteria that screen out or tend to screen individuals with disabilities will be used by the credit union. The credit union will provide reasonable accommodations to assist individuals with disabilities based on guidelines within the Americans with Disabilities Act.  MY CREDIT UNION is an EOE/Minorities, Women, Veterans, Disabilities.