Senior Technical Consultant

MX is a fintech company on a mission to empower the world to be financially strong. We build technology that helps banks, credit unions, and fintechs deliver smarter, more intuitive financial experiences to millions of people.

Like many startups, we’ve navigated real growth challenges — and we’ve come out stronger on the other side. Today, MX is in a phase of renewed momentum and scale, with a solid foundation and a clear vision for what’s next. This is a place where thoughtful execution matters, innovation is encouraged, and individuals have real ownership over their work.

Our culture values curiosity, accountability, and impact. We give people the space to question assumptions, design better solutions, and help shape how the company grows. If you’re looking to do meaningful work, influence outcomes, and grow alongside a company that’s ready to move fast, you’ll feel at home at MX.

Job Summary

We are looking to add an outstanding Senior Technical Consultant to help service and manage our client integrations. If you have experience working with HTTPS communications, working with APIs, script writing, and a desire to drive excellence within, then this will be an amazing opportunity for you. 

Job Duties

• Work on complex client integrations with the largest Financial Institutions in the country.

• Represent the Professional Services Team as an integration specialist and subject matter expert across multiple products at MX.

• Interface daily with engineering and have a clear understanding of current sprint work efforts, backlog, and high priority issues of live clients.

• Represent the voice of our live clients and be a source of input and guidance to our engineering and product leaders.  

• Be an escalation point for our Technical Support and Professional Services teams.

• Mentor and be focused on increasing the knowledge level of the team through individual mentoring, group enablement, and strong documentation.

• Promote knowledge capture as a leader of your product area. You will insist on good knowledge-capture habits and hygiene and lead by example.

Basic Requirements

• 8 years of experience in the finance industry, SaaS organizations, and data aggregation

• 2 years of development or IT-oriented education, training, or equivalent work experience preferred. 

• Strong understanding (at a code level) of technical integrations, deep troubleshooting, product platform dependencies, product development lifecycle, and engineering best practices.

• Strong coding or script writing experience or understanding of multiple languages. 

• Familiarity with multiple database platforms.

• Must be able to track problems to their source and propose a course of action.

Preferred Requirements

• 8 years experience interacting with or leading cross-departmental efforts preferred.

• 8 years of troubleshooting and integrating SaaS based products or services preferred.

• Clearly and concisely communicate technical terms and workflows both internally with employees and externally with clients. Experience writing technical documentation is a plus.

Work Environment

At MX, we seek to hire candidates who drive results and achieve successful outcomes. We utilize a hybrid work arrangement style, which may require both local and remote team members to be in the office when necessary, to kick off projects, hold cross team strategy meetings, or complete key deliverables. Remote team members will travel into the office four times per year, and MX covers travel expenses associated with this requirement. Both local and remote employees can take advantage of our incredible office space with onsite perks, company-paid meals, onsite massage therapists, sports simulator, gym, mother’s lounge, and meditation room.

Compensation

The expected on-target earnings (OTE), which is comprised of a base salary and other forms of cash compensation, such as bonus or commissions is currently to . This pay range is just one component of MX's total rewards package. MX takes a number of factors into account when determining individual starting pay, including job and level they are hired into, location, skillset, peer compensation.

**Please note that this position does not accept sponsorship candidates at this time. Only US-based candidates who are authorized to work in the US without sponsorship, now or in the future, will be considered for this role.

At MX, we are a high-performance organization that thrives on trust and results. This role is based in Lehi, Utah. We believe in empowering our team members to deliver exceptional outcomes while taking advantage of our incredible office space when it best supports their work. Our Utah office features onsite perks such as company-paid meals, massage therapists, a sports simulator, gym, mother’s lounge, and meditation room and meaningful interactions with amazing people. We encourage team members to come together in the office to collaborate, kick off key projects, or strategize cross-functionally, fostering connection and innovation.

MX is proudly committed to recruiting and retaining a diverse and inclusive workforce. As an Equal Opportunity Employer, we never discriminate based on race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, military or veteran status, status as an individual with a disability, or other applicable legally protected characteristics. We particularly welcome applications from veterans and military spouses. All your information will be kept confidential according to EEO guidelines. You may request reasonable accommodations by sending an email to hr@mx.com.