What are the responsibilities and job description for the MVPT Physical Therapy - Medical Receptionist position at MVPT Physical Therapy?
MVPT Physical Therapy, a leading provider of outpatient physical therapy in the Northeast, is seeking a Front Desk Receptionist to join our team. Full time - 40 hours per week. In this role, you will be the front office point person, handling scheduling and day-to-day workflow. You will oversee the check-in/out process, ensuring it’s fast, friendly, and accurate, and you will act as the go-to for insurance verifications, authorizations, and co-pay collections. You’ll be the engine that keeps our clinic running smoothly and ensures every patient feels seen and heard. Experience in a medical front office role preferred. At the Manchester clinic, we’re a close, supportive team that values collaboration, mentorship, and professional growth. Our clinic is located just outside downtown Manchester, NH, offering easy access to the city while maintaining a comfortable, community-focused setting.
What You'll Do
What You'll Do
- Welcome patients and provide outstanding customer service
- Answer phones and assist with scheduling appointments
- Verify insurance benefits and explain patient financial responsibilities
- Manage patient intake forms and maintain accurate records
- Coordinate referrals, authorizations, and insurance approvals
- Support clinic operations and maintain efficient schedules
- Assist with billing, payments, and administrative tasks
- Experience in a medical office, healthcare setting, or front desk role required
- Knowledge of insurance verification and patient financial responsibilities preferred
- Strong communication and customer service skills
- Excellent organization and attention to detail
- Ability to multitask in a fast-paced environment
- Supportive, team-oriented culture
- Opportunities for career growth and professional development
- Meaningful work that helps improve patients' lives every day
- Collaborative environment where teamwork and patient care come first