MultiVersity Housing Partners is looking for a Full Time Property Manager to join its growing team. This position will be based in Pittsburgh, overseeing two off-campus student housing sites located next to each other.
Are you looking to join a dynamic team that is going to change the way that Property Acquisition and Management is performed in the Apartment and Student Housing industry? Do you have an entrepreneurial spirit and passion for the industry? If so, we have an opportunity for you. We are seeking to add innovative and driven individuals that want to get involved and grow with us.
Essential Job Functions
Handle escalated customer complaints
Organize and promote resident eventsImplement tenant retention programsOversee the reputation management programOversee the development of community and a sense of belongingAccurate ReportingCreate monthly variance and executive summary reports for investor group
Project quarterly income and expensesCode and input invoicesOversee the posting of rentOversee daily bank depositsOversee all collection procedures, beginning with the filing of applicable summons; serve as a liaison for collection agency inquiriesOversee late notices and eviction notices proceduresOversee the compilation of weekly reportsOversee utilities overage chargebacks.Negotiate contractsReview vendor contractsReduce expenses as applicableLeasing and MarketingOversee :
processing of credit and background checks in accordance with standard procedures
processing of move-outspreparing renewal letters and lease renewal recapensuring resident files are accurate and completeresident placementbroadcast emails, flyers, and newslettersMaintain budgeted occupancy rate through marketing, leasing, and retention effortsOversee the maintenance of data such as transfers, subleases, resident changes, adjustments, lease approval and sign-off
Establish performance goals for on-site personnel and provide enthusiasm and support toward achievementCreate employee leasing goals weekly
Determine developmental criteria for staff membersMonitor and analyze market and comparable propertiesRent optimizer
Create and implement leasing planCreate promotional plansReview and approve marketing materialsDisbursement and application of Leasing Incentives4) Physical Plant
Ensure property inspection occurs daily
Correct and / or ensure deficiencies are addressed
Audit property for safety and appearance standardsOversee quarterly apartment inspectionsEnsure damages are charged-back to the resident
Report to Regional Manager any safety issues or concernsAuthorize expendituresMaintain files and licensesHelp ensure compliance with code and regulationsEnsure the Transition Manual is followed and executedEnsure transition is within budget
Ensure transition is completed within the specified timeframeEnsure transition occurs with minimal parent / resident complaintsMINIMUM AND PREFERRED QUALIFICATIONS
EDUCATIONMinimum :
High school diploma or equivalent
Preferred :
Bachelor's degree in Business or related field
EXPERIENCEMinimum :
Three (3) years prior Property Manager experience to include basic Accounting experience.
Proven successes with lease-up activities
Preferred :
Three (3) to Five (5) years Property Manager experience and off campus student housing experience
SKILLS AND ABILITIES
Minimum :
Proficient in MS Office Suite, basic property management software programs, and spreadsheet creation
Ability to lead and motivate staff; Strong people management and delegation skillsData entry competenciesSales drivenAbility to be persuasiveNegotiation skillsMarketing skills and an understanding of marketing techniquesExcellent customer service skills and ability to resolve escalated customer concernsAbility to use diplomacyAbility to be persistent and collect fundsDemonstrated financial skills (working with budgets, projecting revenue, accounts payable, accounts receivable, billing, and understanding of reports (such as income statements)Math skills including working with decimals, multiplication, fractions, and divisionAccounting skills and an understanding of debits and creditsDetail orientedAnalytical skillsFocused, energetic, and enthusiastic; Ability to thrive in a fluid, demanding, and fast growth cultureAbility to read general correspondence in the English languageStrong verbal and written communication skills (as appropriate to the role) in the English language; Ability to communicate effectively with management, co-workers, and property management staffExcellent time management skillsAbility to prioritize, control, and follow through on job responsibilitiesAbility to work under deadline pressure and meet multiple deadlinesStrong organizational skillsAbility to work with confidential informationUnderstanding of Fair HousingUnderstanding of maintenance issuesUnderstanding of compliance issues (i.e. building codes, licenses etc.)Ability to respond to emergency situationsAbility to build a community, becoming involved in local organizations, schools etc.LICENCES AND CERTIFICATIONSMinimum :
Valid Driver's License
Preferred :
Valid state-specific Real Estate License, CAM designation, or CPM designation.
TRAVEL REQUIREMENTS
Occasional overnight travel
WORK ENVIRONMENT
The work is conducted in a temperature controlled office environment with moderate noise levels. However, off site activities may be required.
This job description is not inclusive and may change with or without notice.
Computer and Software Skills
Microsoft OfficeExcel skillsAdobePublisherGoogle AppsIndustry software such as AppfolioAdvanced Social Media KnowledgeBenefits :
Full Health Benefit Package with 401K (and employee match) available within 30 days, Paid Time-Off, Paid Birthday, Paid Floating Holiday, Maternity and Paternity Package Available, and BONUS POTENTIAL!
MultiVersity Housing Partners offers very competitive pay commensurate with background and responsibilities plus a benefits and perks package that supports career engagement, growth, good health and connection with teammates and our communities.
EOE (MultiVersity Housing Partners is an Equal Opportunity Employer)
