Lending Systems Administrator (Abrigo/Sageworks)

ABOUT US

Here at MVB, our company culture defines the environment in which Team Members thrive. Our culture impacts a wide range of elements, including our purpose, values, expectations and goals that support growth and engagement – it is the secret sauce of our organization!

Our values live at the core of all that we do – Trust, Commitment, Teamwork, Adaptive, Respect, Love and Caring are our foundation for success. We are committed to fostering an environment focused on diversity, equity and inclusion and we welcome Team Members from all walks of life. Join Team MVB today!

MVB Financial Corp. (“MVB Financial” or “MVB”), the innovative financial holding company of MVB Bank, Inc., is publicly traded on The Nasdaq Capital Market® under the ticker “MVBF.” Through its subsidiary, MVB Bank, Inc., (“MVB Bank”) and the bank’s subsidiaries, MVB provides services to individuals and corporate clients in the Mid-Atlantic region, as well as to Fintech, Payment and Gaming clients throughout the United States. For more information about MVB, please visit www.mvbbanking.com.

This role can be based 100% remotely.

Candidates must reside in one of the following states: West Virginia, Virginia, Texas, Florida, Ohio, Pennsylvania, Maryland, Washington D.C., New York, New Jersey, Arkansas, Alabama, Arizona, Delaware, Indiana, North Carolina, Georgia. 

ABOUT THE ROLE

• The Lending Systems Administrator will be responsible for administration, configuration, maintenance, and management of the loan origination systems for commercial lending to ensure maximum usage of the available technology.

  This includes the administration of all ancillary internal and third-party lending systems including e-Tran, credit bureaus, valuation services, etc. This position will also be responsible for providing systems training, data reporting and analytics for all members of the Bank's commercial lending functions including Commercial Lending, Credit/Underwriting, Loan Processing and Loan Administration to ensure that all operating objectives are achieved.

WHAT YOU’LL DO

• Provide comprehensive product ownership of the loan origination system to include products, pricing, auto-decision rules, business rules, configuration, troubleshooting, training, document and external system integrations
• Define, maintain, and own the product roadmap, backlog, and execution of initiatives to deploy new features and functionality in collaboration with business needs
• Work with business stakeholders/partners across the business to create and deliver a product strategy that aligns with our company goals
• Incorporate stakeholder input into product roadmap while effectively negotiating tradeoffs of conflicting priorities based on value to the business and customer
• Perform routine administrative functions such as data extracts, running reports, implementing releases/upgrades, enhancements and maintenance functions staying within parameters of internal loan codes and loan policy
• Develop and maintain reports, dashboards, and processes to continuously improve data quality, analyze, discover, and resolve data integrity issues in conjunction with relevant stakeholders
• Work in conjunction with IT to develop and manage user roles, implement system changes, upgrades, and enhancements and to develop and maintain testing criteria for such changes
• Direct third parties/vendors on execution of initiatives while maintaining a strong risk posture
• Function as top-level support for business line and end users, assisting with their daily questions, concerns and proper usage of systems
• Identify training needs, prepare, and facilitate training for end users; this includes new employee training, regulatory changes, new features, and refresher training as required
• Conduct research on emerging products, services, protocols and standards in support of LOS software development efforts as well as any loan ancillary systems integrated or stand alone in conjunction with LOS e.g., ABL, SBA, Construction Monitoring, Loan Documentation in collaboration with Information Technology
• Serve as project team member in organizational or departmental projects.

EDUCATION & WORK EXPERIENCE

The ideal candidate would possess:

• 5 years' experience in commercial lending and operations with strong background in product ownership and/or system administration
• Experience working with Sageworks/Abrigo and Jack Henry software platforms is preferred.
• Ability to document and maintain LOS configuration and process information
• Adept at reading, writing and interpreting technical documentation (upgrade/release data);
• Outside-in mindset with penchant for uncovering Voice of the Customer (VoC) insights to drive best-in-class lending experience
• Excellent communication and presentation skills; Independently structures, analyzes, synthesizes, and presents findings with minimum direction
• Strong sense of urgency with a bias for action
• Strong partnership skills with ability to navigate the organization and build relationships
• Strong interpersonal, oral and written communication skills.

BENEFITS AT MVB

MVB Financial Corp., (“MVB”) offers an excellent selection of benefits for regular, part-time and full-time Team Members, including:

• Medical, Dental and Vision Insurance
• Health Savings Account (HSA), Health Reimbursement Account (HRA) & Flexible Spending Accounts (FSA)
• Short- and Long-Term Disability Plan
• Group Life Insurance
• 401K Salary Deferral Plan
• Wellness Program
• Education & Tuition Expense Reimbursement
• Unique Vacation Purchase Program
• Nationwide Pet Insurance Coverage

#LI-Remote

We encourage you to submit an application even if you haven’t performed every job duty listed above, as your skills may be transferrable. MVB is looking for ambitious individuals with related knowledge, understanding and abilities who are willing to learn and grow. What we care about most is allowing you to develop and, in return, you help us become a stronger, more diverse and well-rounded organization