Assistant Property Manager

MV Property Management is in search of an Assistant Property Manager for one of our amazing apartment communities located in Twin Falls ID. The Assistant would be responsible for helping the Property Manager with the following:

Leasing

• Greet prospects and qualify by covering all criteria (ask questions; utilize completed guest cards, etc.).
• Immediately record all telephone and in-person visits on appropriate reports.
• Files own guest cards and maintain according to established procedures.
• Demonstrate community and apartment/model and apply product knowledge to clients needs by communicating the features and benefits; close the sale.
• Have prospect complete application and secure deposit in accordance with the company procedures and Fair Housing requirements.
• Update availability report, process applications for approvals. (i.e., credit check, rental history, etc.) Submit processed applications to the Property Manager for approval. Follow up with applicant regarding status.
• Ensure apartment is ready for resident to move-in on agreed date.
• Immediately follow-up on prospects that did not close and attempt to close sale again. If unable to help prospect, refer them to sister communities to meet prospect’s needs.
• Secure new resident’s signature(s) on appropriate paperwork prior to move-in. Orient new residents to community.
• Monitor renewals. Distribute and follow-up on renewal notices.
• Assist in monitoring advertising effectiveness.
• Distribute all company or community-issued notices.
• Represent the company in a professional manner at all the times.

Administrative

• Operate computers programmed with accounting software to record, store and analyze information.
• Accept rental payments and post rents to the computer.
• Record monies collected and prepare bank deposit slips on an on-going basis.
• Assist in lease transactions by filling out leases, gathering applicant’s history and credit approvals.
• Assume Community Manager’s duties/authority in absence of immediate supervisor in accordance with company and community guidelines.
• Provide general clerical assistance to community office

Resident Retention

• Receive all telephone calls and in-person visits. Listen to resident requests, concerns and comments.
• Quickly complete maintenance Service Request and inform the maintenance team. Answer questions for residents about community, repairs, rent, rules, etc. Follow up on a timely basis if unable to respond to residents on all matters.
• Ensure all maintenance repairs are handled satisfactorily by contacting residents with completed Service Requests on a weekly basis.
• Maintain open communication with Property Manager and Maintenance Supervisor.
• Contribute to cleanliness and curb appeal of the community on continuing basis.
• Assist in planning resident functions. Attend functions and participate as host for any functions as directed by the Property Manager.
• Enforce policies of the community.

Neighborhood Marketing

• Advise residents of referral concessions (if permitted).
• Assist in placing, removing/updating banners, balloons, bandit signs, flags, etc.
• Distribute newsletters, pamphlets, flyers, etc.
• Assist in conducting market surveys and shop competitive communities.

Safety Responsibilities:

• Learn and ensure compliance with all company, local, state and federal safety rules.
• Ensures that unsafe conditions are corrected in a timely manner.

Essential Job Functions:

• High School Diploma or equivalent required; some college preferred.
• A minimum of one-year experience in a customer service related industry is preferred.
• Must possess strong attention to detail and sales ability.
• Demonstrate an ability to support and contribute to community team.
• Demonstrate strong oral and written communication skills.
• Competence in operation of telephone, copy machine, personal computer/keyboard, Microsoft Office including Word, Excel and community software.
• Must possess a positive attitude and the ability to smile under all circumstances.
• Participate in training in order to comply with new or existing laws.
• Ability to work a flexible schedule, including evenings and weekends.
• Neat, clean, professional at all times throughout the workday and/or whenever present at the community.
• Comply with expectations as demonstrated in the employee handbook.
• Demonstrate ability to diffuse and respond to customer concerns to avoid escalation of the problem.
• Successfully pass drug test.

What’s in it for you?

• * Starting hourly pay, based on experience.
• Excellent opportunity for growth.
• A high-energy, yet comfortable working atmosphere.
• Excellent Employee Health dental and vision Insurance.
• Paid: Sick pay, Vacation and Holidays

We want someone who’s able to learn quickly, is comfortable with interacting with different people on a daily basis , and most importantly, has a desire to succeed and grow.

Job Type: Full-time

Pay: $18.00 - $23.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Education:

• High school or equivalent (Required)

Experience:

• Sales: 1 year (Required)

License/Certification:

• Driver's License (Required)

Location:

• Twin Falls, ID (Required)

Ability to Commute:

• Twin Falls, ID (Required)

Ability to Relocate:

• Twin Falls, ID: Relocate before starting work (Preferred)

Work Location: In person

Salary : $18 - $23