Senior Internal Communications Specialist

Mutual of America Financial Group
Job Title: Senior Internal Communications Specialist
Location: New York, NY (hybrid) 

Who We Are:

At Mutual of America Financial Group (“Mutual of America”), our mission is to “help people build the assets they need to achieve greater financial security.” Our mission is built upon a strong foundation of integrity, excellence, and social responsibility. Since 1945, we have specialized in providing small and mid-sized not-for-profit organizations and companies with pension– and retirement-related services, along with leading customer support. We work diligently to understand the needs of plan sponsors. We provide them with competitively priced solutions so they can help their employees achieve their financial planning goals.  

We’re committed to bringing talented and motivated people together to help our customers plan for a financially secure future.

Role Summary:

Reporting to the Vice President of Corporate Communications, this position plays a key role in shaping and delivering an internal communications plan that connects, informs and inspires employees. We’re looking for a proactive and strategic communications professional with excellent project management, writing and editing skills, and experience leveraging data and insights to help advance business goals and objectives. The ideal candidate is a team player who thrives in a fast-paced, deadline-driven environment, has a successful track record of creating engaging content across various internal channels, excels at collaborating with colleagues and managing relationships with business partners, and is adept at problem-solving.

Responsibilities:

• Grow internal communications in support of key business initiatives related to employees.
• Manage, execute and deliver on multiple projects (e.g., Intranet, employee newsletter, internal communications) on deadline, while ensuring consistent messaging.
• Support business units and executives with internal communications counsel and needs, including editing and writing news and announcements, key messages, scripts and presentations, and advancing strategy.
• Manage editorial planning (including calendar) and programming for internal communications channels, including the company Intranet and employee newsletters.
• Collaborate with Corporate Communications to align with external content, news, messaging and trends that may impact internal communications content.
• Work closely with HR to support executive announcements from the CHRO, special initiatives and other communications and issues that impact employees.
• Write, edit, and deploy email communications through internal platforms, ensuring clarity, appropriate tone and strong audience engagement.
• Handle success metrics and use data-driven insights to help inform and drive strategy. Monitor, analyze and report on internal email performance metrics to optimize communication effectiveness.
• Coordinate communications that enhance and support business objectives and company initiatives.
• Develop strategies and tactics to help promote the company’s brand internally.

Required Qualifications:

• Bachelor’s degree in communications, journalism, English or related field preferred.
• Minimum 4-6 years of experience in internal communications-focused roles.
• Previous experience in financial services companies preferred.
• Proven ability to craft compelling content and integrated campaigns using a variety of tactics and channels, including emails, town halls, newsletters, video, presentations, etc.
• Quick to learn and navigate digital tools and platforms and a strong aptitude for adopting new technologies to support communication goals (e.g., PoliteMail, SharePoint Online, Airtable, etc.).
• Exceptional copy-editing and writing skills, outstanding attention to detail and a knack for storytelling.
• Proficient in design skills (e.g., Photoshop, InDesign, Canva, etc.)
• Proven ability to define success metrics and measure effectiveness of internal communications efforts.
• Ability to prioritize and manage multiple assignments on deadline, be self-motivated and work independently and as part of a team.
• Ability to collaborate, facilitate and organize across multiple groups and levels of an organization. 

What we offer you:

• Competitive base salary
• Annual Bonus
• Comprehensive Benefits Package (medical, dental, and vision) that starts day one of employment
• 401(k) Match: 100% Employer Match on up to 6% of employee contributions (Salary and Incentive Comp)
• Parental Leave: 8 weeks fully paid
• Paid time off: 20 days plus two floating personal holidays

The salary range below describes the minimum to maximum base salary range for this role.  The role is also eligible for an annual bonus; whereby total compensation may exceed this range depending on individual and / or company performance.

Base Salary Range: $79,200 - $118,800

Visit www.mutualofamerica.com/careers for additional details about life at Mutual of America. You can also follow us on Twitter: @mutualofamerica | Facebook: @mutualofamerica

Mutual of America Financial Group provides equal employment opportunity to all qualified employees and applicants for employment regardless of race, color, creed, religion, sex, pregnancy, national origin, ancestry, citizenship status, age, marital or partnership status, sexual orientation, gender identity or expression, disability, genetic predisposition, veteran or military status, or any other classification prohibited by applicable law. 

Salary : $79,200 - $118,800