Refrigeration Technician

At Mustard Seed Market & Cafe, we believe what you put in and on your body matters. That’s why everything on our shelves is made with real, natural ingredients, without the artificial additives. We’re committed to ingredient transparency so you can make informed choices for yourself and your family. It’s all part of our mission since 1981 to support a healthier lifestyle, every step of the way.

The Refrigeration Technician is responsible for maintaining, troubleshooting, repairing, and installing commercial refrigeration and related mechanical systems that support grocery store operations, a medium-scale production kitchen, and a fast-casual café. This role ensures critical equipment operates safely, efficiently, and in compliance with company and regulatory standards.

• Maintain, repair, and troubleshoot commercial refrigeration systems, walk-in coolers, freezers, display cases, and ice machines
• Perform preventive maintenance on refrigeration, HVAC, and related mechanical equipment
• Install, replace, and commission refrigeration components and equipment as needed
• Diagnose electrical, mechanical, and control system issues and complete repairs in a timely manner
• Monitor equipment performance and identify opportunities to improve reliability and efficiency
• Respond to emergency equipment failures to minimize operational downtime
• Maintain accurate service, repair, and maintenance records
• Coordinate with operations management and outside vendors when necessary
• Ensure compliance with food safety, environmental, and operational standards
• Address and resolve maintenance tickets in a timely and efficient manner
• Develop self-help troubleshooting materials and supportive guides for associates
• Other duties as assigned

Education and Experience

• High school diploma, GED, or equivalent required
• 5-7 years of commercial refrigeration maintenance and repair experience required
• Experience supporting grocery, food production, restaurant, hospitality, or similar commercial environments preferred
• EPA Section 608 Certification preferred
• Valid driver's license and acceptable driving is required

Knowledge, Skills, and Abilities

• Working knowledge of commercial refrigeration, HVAC, electrical, mechanical, and control systems
• Ability to diagnose and repair refrigeration, electrical, and mechanical equipment failures
• Ability to read and interpret blueprints, wiring diagrams, schematics, technical manuals, and equipment specifications
• Knowledge of preventive maintenance practices and equipment reliability standards
• Proficiency using diagnostic tools, meters, hand tools, power tools, and testing equipment
• Understanding of applicable food safety, environmental, and workplace safety standards
• Ability to prioritize work assignments and manage multiple service requests effectively
• Strong troubleshooting, problem-solving, and decision-making skills
• Ability to work independently with minimal supervision
• Ability to maintain accurate maintenance, repair, and service records
• Effective verbal and written communication skills
• Strong attention to detail
• Basic Microsoft Office and computer skills

Physical Requirements

• Ability to safely lift, carry, push, and pull up to 50 pounds on a regular basis
• Ability to stand, walk, bend, kneel, crouch, reach, and climb for extended periods
• Ability to climb ladders and work at varying heights
• Ability to work in confined spaces and around operating mechanical equipment
• Ability to work in varying environmental conditions, including refrigerated, freezer, indoor, outdoor, and high-temperature kitchen environments
• Ability to perform repetitive physical tasks throughout the workday
• Ability to respond to emergency service calls outside normal business hours as needed
• Ability to safely operate tools, testing equipment, and other maintenance devices
• Adherence to OSHA regulations, company safety policies, lockout/tagout procedures, and required personal protective equipment (PPE) standards
• Ability to recognize hazards and maintain a safe working environment for employees, customers, and contractors
• Availability to work evenings, weekends, holidays, and on-call shifts as business needs require