Senior Utility Line Locate

Mustang Special Utility District (Mustang SUD) is Texas' most extensive Special Utility District, providing water and wastewater services across more than 220 square miles. With over 43,000 active connections in one of the fastest-growing regions in the U.S., Mustang SUD is committed to excellence in public service, living up to our motto: “Second to None—Providing Life’s Most Precious Resource.”   

Position Summary 

As a Utility Line Locate Senior at Mustang Special Utility District, you will be essential in ensuring the safety of our potable water to our residential, commercial, and industrial customers. Your responsibilities will include operating our 811-ticket management system assuring locates are being done efficiently and reporting any issue to the Water Operations Supervisor. Your role is crucial in maintaining locate request and service reliability, ensuring customer satisfaction, and adhering to regulatory standards. 

Essential Functions:  

• Infrastructure Maintenance: Ability to read Geographic Information Systems (GIS) maps to determine location and size of water mains and valves, along with ability to edit maps to add appurtenances. 

• • Operational Duties: Locate and mark underground water mains, service lines, hydrant leads, valves, and associated facilities using electronic, acoustic, and other approved locating equipment.

• • Work Management: Respond to 811/One-Call tickets, emergency locate requests, and priority assignments within required time frames. Ensure Utility Line Locate 1 technicians are performing duties within the required time frames. Report any incidents where contractors hit lines to Water Operations Supervisor.

• Customer Service: Respond to customer called in locate request through 811 in the normal locate window of 48 hours or 2 hours for emergency.

Safety and Compliance: Adhere to safety protocols and maintain a safe work environment. Ability to diagnose traffic control requirements and set up traffic cones, barricades and other devices, as necessary. Ensure all operations comply with TCEQ rules and regulations, as well as submit any necessary reports. Maintain thorough logs and records of operations and maintenance, using both written and electronic forms to support regulatory compliance and operational efficiency. 

Qualifications 

Education: 

• Required: High School Diploma or Equivalent  

Experience:  

Required:  

• 2 years of Water operations and/or maintenance experience. 

• TCEQ Water Operator C License. 

Preferred:  

• 5 years of Water operations and/or maintenance experience. 

• TCEQ Water Operator B License. 

Work Environment and Physical Requirements  

• Outdoor Setting: You will primarily work in an outdoor environment, utilizing standard equipment such as power tools, hand tools, trucks. Involving physical activity such as walking, climbing and handling the equipment. 

• Schedule: Must be able to work outside of regular business hours to meet regulatory deadlines or respond to emergencies. This includes working early mornings, nights, weekends and holidays. Will also be subject to on-call rotation. 

• Safety Gear: Consistently wear protective gear such as safety shoes, safety vests, gloves, and hard hats to ensure safety during fieldwork. 

Conditions Of Employment: 

• Must have a valid Class "C" Driver's License before employment (must obtain Texas Class "C" driver's license within 30 days of hire per state law). 

• Must pass a drug test, criminal history background check, and social security number verification check. 

• Must acquire Class A CDL within 6 months of employment. 

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this job. Mustang SUD is an Equal Opportunity Employer. Applicants are considered for positions for which they have applied without regard to any characteristics protected by law. These general guidelines do not constitute an exhaustive list of qualifications or essential functions of the position. All qualified applicants will receive consideration without regard to color, race, religion, national origin, age (over 40), physical or mental disability, sex (including pregnancy, gender identity, and sexual orientation), citizenship, veteran’s status, genetic information or any other characteristic protected by applicable federal, state or local laws. 

Salary : $23 - $35