What are the responsibilities and job description for the CUSTOMER SERVICE SPECIALIST position at Muskegon County, MI?
Required Minimum Entrance Qualifications
1. Possess a bachelor’s degree from an accredited college or university with a major in Customer Service, Public Health, Social Work, or other Human Service degree field.
2. Have one (1) year work experience in Customer Service, Community Education, Social Work, or at a human service agency.
3. Possess a valid Michigan driver’s license or the ability to obtain one within 30 days of employment.
4. Must have reliable transportation that may have to be used to carry out job duties of this classification.
Preferred but not Required
1. Bilingual candidates highly desired.
2. Lived experiences with mental illness/developmental disabilities/substance use disorders valued.
3. Individuals in Recovery and individuals with experience in Armed Services valued.
NOTE: The recruitment for this position utilizes assessment(s) in order to match candidate foundational competencies, personality, and job fit to those required for the position.
Physical Conditions / Work Location
PHYSICAL ACTIVITIES
An employee in this class performs generally sedentary activities requiring the occasional lifting of objects weighing thirty five (35) pounds or less.
ENVIRONMENTAL CONDITIONS
Although this employee works in the offices of HealthWest, travel throughout the County may be required.
Additional Information
APPLICANT REVIEW PROCEDURE
PURPOSE
