What are the responsibilities and job description for the Front Desk Administrator position at MUSICAL SURPRISE, LLC?
Front Desk Administrator
Musical Surprise – Surprise, AZ
Part-Time | Average $17.00 /hr (Hourly Commission)
Ready to work in a fun, creative, music-filled environment? Musical Surprise is the largest and fastest-growing music studio in the West Valley, and we’ve been rocking since 2008! Our beautiful, fully stocked studios and classrooms support thousands of lessons each month, plus rentals, repairs, retail sales, and more. Learn more about us at www.musicalsurprise.com!
We’re looking for a friendly, energetic, and dependable Front Desk Administrator to join our amazing team. If you love helping people, staying organized, and keeping a busy studio running smoothly, this is the job for you!
Schedule
- Seeking: Evening Availability (2pm-8:30pm), Saturdays (10am-5pm)
What You’ll Do
- Welcome students and families with a smile and great customer service
- Rock our retail POS system and process sales
- Schedule, register, and bill clients across several easy-to-learn programs
- Answer and direct phone calls in a friendly, professional manner
- Check in and process instrument rentals and repairs
- Help organize inventory (some light lifting required)
- Keep our front area tidy and inviting
- Support a fast-paced, customer-centered environment
What We’re Looking For
- Strong computer and typing skills
- Excellent customer service and upbeat phone etiquette
- Experience with POS systems and/or multi-line phones
- Comfortable with Microsoft Office and Google Suite
- Organized, reliable, and great at multitasking
- Previous retail or front desk experience is a bonus!
How to Apply
Ready to join the Musical Surprise family? Please complete the application form on our website and upload your:
- Cover letter
- Resume
- Three references
Job Type: Part-time
Benefits:
- 401(k)
- Employee discount
- Paid time off
Application Question(s):
- Our preferred shifts are 2pm-8:30pm weekdays and Saturdays 11am-5:30pm, are you available during these shift times even after summer?
Experience:
- Customer service: 1 year (Preferred)
Shift availability:
- Day Shift (Preferred)
- Night Shift (Preferred)
Work Location: In person
Serious inquiries only — we can’t wait to meet you!
Salary : $17