What are the responsibilities and job description for the Lessons Lead position at Music & Arts?
The Retail Lessons Lead is responsible for ensuring a great experience for all customers and students, by selling lessons, assisting customers with questions, and providing tours of the Lessons facility.
Essential Functions (not all-inclusive):
- Increase the student count within the lesson program by driving and maintaining sales and promotional programs
- Lead, manage, and mentor others, ensuring policies and procedures are followed.
- Able to lead by example and develop the skills and capabilities of direct reports to ensure goals are met, providing effective positive and constructive feedback.
- Communicate with parents and students, ensuring an overall positive experience
- Provide guidance to instructors, their schedules (both teaching and non-teaching schedule), and students by coordinating lessons schedules with availability of the instructors
- Maintain and increase curriculum enrollment
- Ensure systems are functioning properly
- Maintain the lesson schedules for the facility
- Additional duties as assigned
The first Music & Arts was located in a small house in Bethesda, MD and run by founder Benjamin O'Brien. When Music & Arts opened its doors in 1952, we offered printed music, music lessons, dance lessons, and art supplies. Ben decided shortly after opening his business that he wanted to focus on music to better serve his customers -- a decision that remains intact to this day.
Since the 1990's, Music & Arts has expanded nationwide through organic growth and a series of acquisitions and mergers with other music dealers. In 2005, Music & Arts joined forces with American Music to become the largest band and orchestra instrument retailer in the United States. Based in Frederick, MD, Music & Arts is now part of the Guitar Center enterprise and comprises 200 retail stores, 120 educational representatives, and 300 affiliate locations.
Minimum Requirements:
- Associate degree (or 2 years of equivalent work experience)
- 3 year of relevant work experience in musical instruction (admin, retail non-instruction, etc.)
- Intermediate proficiency with the Microsoft Office suite (Word, Excel, PowerPoint, Outlook)
Preferred Requirements:
- 2-4 years of retail or lessons operation experience
- Skilled understanding of Music & Arts retail systems and processes
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Music & Arts is an Equal Opportunity Employer and provides fair and equal employment opportunity to all employees and applicants regardless of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, veteran status or any other protected status prohibited under Federal, State, or local laws. All employment decisions are based on valid job‐ related requirements.
If you are a qualified individual with a disability or a disabled veteran and are unable or limited in your ability to use or access our website, you may request a reasonable accommodation to express interest in a specific opening. You can request reasonable accommodation by calling 1‐818-735-8800 ext. 2862 or by sending an email to recruiting@guitarcenter.com.