Assistant Facilities & Maintenance Manager

About Us

Museum of Ice Cream is an inclusive & immersive brand, designed to captivate your sweetest fantasy and sugar-filled daydreams online and in real life. At the Museum of Ice Cream, we invite you to believe in the magic of creativity, to remind you that inclusive spaces do exist, and to show you that childlike wonder is worth savoring. In our world, ice cream is the agent of change and the vehicle to ignite the creative spirit that lives in all of us. Fueled by the power of imagination, MOIC is a universe of possibilities with tons of room for you to explore.

The Flavor Profile 

Museum of Ice Cream is seeking a hands-on and detail-oriented Assistant Facilities & Maintenance Manager to support the safety, functionality, and presentation of our immersive museum environment. This role partners closely with the Facilities & Maintenance Manager to maintain building systems, exhibits, and attraction-style elements. You will help execute preventative maintenance programs, oversee daily operations of the facilities and ensure a safe, clean, and seamless guest experience.

Your Day-to-Day

Facilities Operations & Maintenance

• Support and assist with the upkeep of all facilities, ensuring spaces are clean, safe, and welcoming.
• Maintain immersive exhibits, installations, and mechanical/attraction-style elements, including structural and technical components.
• Execute and support preventative maintenance programs for building systems, exhibits, and equipment.
• Perform regular inspections of guest areas, attractions, and back-of-house spaces to maintain safety and show quality.
• Troubleshoot facility and equipment issues and coordinate repairs with internal teams and vendors.
• Support installation and removal of activations, themed elements, and seasonal builds.
• Manage and maintain tools, equipment, and parts inventory.
• Assist with system activations and new installations, ensuring proper setup, testing, and readiness.
• Support oversight of the Clean Team, ensuring all areas meet MOIC cleanliness and presentation standards.
• Maintain cleaning schedules aligned with operations and peak traffic periods.
• Conduct routine quality inspections and ensure sanitation compliance.
• Respond quickly to facility and operational issues while balancing team needs, workflow, and service quality; make sound decisions within established procedures and escalate when necessary; support and coordinate vendor relationships including HVAC, electrical, plumbing, and fabrication partners.
• Ensure compliance with OSHA standards and local building regulations; maintain life safety systems (fire alarms, sprinklers, emergency lighting); support incident reporting procedures and uphold safe working conditions for staff and guests.

Team Leadership & Development

• Supervise and support Facilities Technicians, Clean Team members, and vendors.
• Contribute to recruiting and onboarding, ensuring new team members are effectively integrated.
• Train, coach, and provide ongoing feedback to support performance and development.
• Align team member strengths with scheduling and responsibilities to maximize effectiveness.
• Maintain attendance tracking and team scheduling to ensure operational coverage.
• Partner cross-functionally to support team success and operational goals.
• Recognize and celebrate strong performance to foster a culture of appreciation.

The salary range for this role is $60,000 - $69,500 USD dependent on experience, as well as annual bonus and stock options.

The Must Haves

• 2 years of facilities or maintenance management experience in hospitality, attractions, museums, entertainment venues, or similar environments.
• Experience maintaining building systems and mechanical equipment.
• Experience overseeing cleaning operations or environmental services.
• Must be able to regularly lift and move objects weighing up to 100lbs. 
• Must be able to operate hoists, dollies, rollers, and hand trucks to move heavy exhibit components. In addition forklifts, boom lifts, scissor lifts. 
• Strong troubleshooting, vendor management, and organizational skills.
• Possess basic understanding of accounting and finance principles.
• Ability to work flexible hours including evenings, weekends, and holidays.
• Ability to stand and walk on your feet for long periods of time, up to 8 hours

The Nice To Haves

• Experience with soft serve ice cream machines

Licensing & Certifications (Nevada Requirements)

Candidates must possess or be able to obtain and maintain the following:

• Must be 21 years of age or older
• Nevada Health Card
• OSHA Safety Training preferred

The Good Stuff

• Annual Pink Ball (pink-tie themed celebration with a guest!)
• Unlimited ice cream
• Competitive pay
• 16 free museum tickets per year for friends and family
• Free entry for employees
• 50% off retail products

Benefits

• 401(k)
• Dental insurance
• Health insurance
• Vision insurance
• Paid time off
• Stock options
• Ability to advance within the organization

Museum of Ice Cream is an equal opportunity employer and we value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability, or any other protected class.  

Salary : $60,000 - $69,500