What are the responsibilities and job description for the Lead Mover / Crew Lead position at Muse Moving & Logistics by J&D?
Position Title
Lead Mover / Crew Lead
Employment Type
Employee (Hourly)
Pay Range
$22–$25/hour
(Pay may increase based on experience, leadership, and licensing qualifications)
Core Responsibilities
Crew Leadership
- Lead and supervise moving/labor crews during jobs
- Assign tasks and maintain workflow efficiency
- Ensure employees follow company safety procedures and policies
- Maintain professionalism and accountability on job sites
Client Communication
- Serve as the primary on-site contact for clients
- Conduct pre-job walkthroughs
- Confirm scope of work and report any changes or issues
- Maintain professional customer service standards throughout each job
Household Goods Handling
- Safely load, unload, move, and secure household goods and furniture
- Ensure proper use of dollies, straps, blankets, and moving equipment
- Protect customer property, floors, walls, and belongings during service
Safety & Compliance
- Enforce proper lifting and safety procedures
- Report accidents, injuries, damages, or incidents immediately
- Assist in maintaining compliance with operational and transportation standards associated with Pennsylvania household goods carrier operations
Documentation & Operational Duties
- Complete job sheets/work orders accurately
- Take before-and-after job photos when required
- Track crew arrival/departure times
- Verify completion of services and client sign-off
Vehicle & Equipment Oversight
- Ensure moving equipment is used properly and safely
- Help maintain organization and cleanliness of trucks/equipment
- Report damaged or unsafe equipment immediately
Preferred Qualifications
- Prior moving, labor, warehouse, logistics, or transportation experience preferred
- Leadership or crew supervision experience preferred
- Ability to lift 75 lbs repeatedly
- Strong communication and problem-solving skills
- Reliable transportation
- Ability to work flexible hours, including weekends when needed
Preferred Qualities for PUC/Operational Growth
Because the company intends to pursue and maintain Pennsylvania household goods carrier compliance, preference may be given to candidates with:
- Prior experience working for licensed moving companies
- Knowledge of professional moving procedures
- Experience with crew management and customer-facing operations
- Safety-focused work history
Physical Requirements
- Frequent lifting, pushing, pulling, and carrying
- Ability to stand/walk for extended periods
- Ability to work in varying weather conditions and environments
- Ability to safely navigate stairs, tight spaces, and loading areas
Additional Expectations
Employees in this role are expected to:
- Arrive on time and prepared for scheduled jobs
- Maintain a professional appearance and attitude
- Represent the company positively at all times
Prioritize safety, communication, and customer satisfaction
Pay: $22.00 - $25.00 per hour
Work Location: On the road
Salary : $22 - $25