Clinical Scheduling Specialist

Overview
We are seeking a detail-oriented and organized Certified Medical Assistant who is also proficient as a medical scheduler to join our healthcare team. The ideal candidate will play a crucial role in ensuring efficient patient flow and scheduling within our clinic. This position requires strong communication skills and a solid understanding of various medical specialties. The Medical Scheduler will be responsible for coordinating appointments, managing patient information, and providing exceptional service to our patients.

Duties

• Schedule patient appointments efficiently while considering the availability of healthcare providers and clinic resources.
• Manage incoming calls and inquiries from patients regarding appointment scheduling, medication administration, and general clinic information.
• Maintain accurate patient records in the scheduling system, ensuring all vital signs and medical history are documented correctly.
• Collaborate with medical staff to confirm appointment details and communicate any changes or updates to patients.
• Assist in the coordination of follow-up appointments for patients requiring ongoing care in internal medicine or emergency medicine settings.
• Provide exceptional patient service by addressing concerns and questions promptly and professionally.
• Ensure compliance with clinic policies and procedures while maintaining confidentiality of patient information.

Qualifications

• Certified Medical Assistant is a requirement.
• Previous experience in a medical scheduling role or related field is preferred.
• Knowledge of medical terminology.
• Familiarity with electronic health record (EHR) systems and scheduling software is a plus.
• Strong organizational skills with the ability to manage multiple tasks simultaneously.
• Excellent verbal and written communication skills to effectively interact with patients and healthcare professionals.
• Ability to work well under pressure in a fast-paced clinic environment.
• A commitment to providing high-quality patient service and support.

Join our dedicated team as a Certified Medical Assistant r where you can make a difference in the lives of our patients through effective scheduling and exceptional service.

Job Type: Full-time

Pay: $15.00 - $17.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• Monday to Friday

Ability to Commute:

• Shreveport, LA 71101 (Required)

Ability to Relocate:

• Shreveport, LA 71101: Relocate before starting work (Required)

Work Location: In person

Salary : $15 - $17