Interstate Operations - Move Coordinator

We're looking for a highly organized and proactive Move Coordinator to join our dynamic team! If you're detail-oriented, thrive in a fast-paced environment, and enjoy managing multiple moving parts (literally!), this position is for you. You'll serve as the primary point of contact for clients and movers, ensuring a seamless moving experience from start to finish!

Location: Phoenix AZ, In-Person Only

Schedule: Monday – Friday | 9:00 AM – 6:00 PM

Pay: $17 – $21 per hour (dependent on experience)

Key Responsibilities

• Confirm all required calls are completed each day for the next day's moves
• Follow up with clients from the previous day
• Send introduction emails to newly booked clients and update tracking spreadsheets
• Notify clients of any schedule or date changes via text and email
• Share customer reviews with the LD team on Slack
• Conduct mid-day job check-ins and quality checks
• Tag and organize job-related photos on Slack for same-day load/unload operations
• Ensure Order for Service (OFS) documents are signed for next-day jobs
• Upload and manage tier photos in Movegistics (MG) and mark jobs as complete
• Provide weekly scheduling updates to all clients every Monday
• Send job details to movers for next-day Bill of Lading (BOL) documents
• Schedule inventory validation appointments within 48 hours of upcoming jobs
• Update Bloom Growth metrics weekly, including LD payout claims
• Confirm scope of work for next-day virtual estimates via email
• Upload next-day virtual job videos to Slack's Mover-Athlete-LD channel
• Send driver introduction emails for scheduled trips
• Make confirmation calls for next-day LD bookings
  
  

What We're Looking For

• Strong communication and organizational skills
• Experience in logistics, operations, customer service, or a similar role preferred
• Proficiency with Slack, spreadsheets, and CRM platforms such as Movegistics
• Ability to manage time efficiently and multitask under pressure
• Self-starter who takes ownership of responsibilities and deliverables
  
  

Deliverables

• Daily confirmation that all calls and emails have been completed
• Accurate, up-to-date spreadsheets and internal communications
• Weekly reports on client communications, metrics, and job statuses
• Organized and complete documentation for all jobs
  
  

Why Join Us

• Competitive pay based on experience
• Structured schedule with weekends off
• Opportunity to grow within a fast-paced, supportive team
• A meaningful role helping clients navigate major life transitions
  
  

If you think you would be a great fit, apply now! We look forward to welcoming you to our team.