Specialist, Community Partnerships

MDA Overview:

At MDA, we believe our biggest asset is our combination of different backgrounds, cultures, and disciplines united to form one high-performing team. By bringing together people from different backgrounds, perspectives, and generations, we ensure that we all have access to the opportunities, relationships, and resources necessary to learn, grow and thrive. What we do starts with our people and the neuromuscular disease community we serve. As America’s largest voluntary health organization covering research, healthcare, and advocacy for people with neuromuscular diseases, MDA is leading the way in improving the quality of life for those living with muscular dystrophy, ALS, spinal muscular atrophy, and dozens of related disorders – many first discovered and diagnosed by MDA supported scientists and clinicians.

Department Overview:

The Community Partnerships department manages the strategic planning and execution of non-profit fundraising events throughout the United States and Puerto Rico. Through a diverse event mix—ranging from galas and golf tournaments to grass-roots DIY campaigns—the team focuses on operational efficiency, donor retention, and deep volunteer integration. Under the Development Partnerships structure, the department maintains rigorous fiscal standards to protect donor dollars, ensuring all collective fundraising efforts deliver a net profit margin exceeding 85%.

Position Description:

The Community Partnerships Specialist provides essential operational and administrative support to ensure seamless donor tracking, database maintenance, and pipeline management. In this role, you will execute daily tasks including creating requisitions, running reports, managing contract submissions, ordering event supplies, and handling partner communications. By maintaining strict data integrity and up-to-date pipeline reports, you will directly support the team's revenue goals. Additionally, this position offers departmental cross-training, providing a valuable opportunity to build foundational skills and specialize across multiple Resource Development tracks.

Location:

This is currently a remote position with occasional travel requirements.

Salary:

This position's salary range is $50,000 - $53,000. Final offer amounts and levels are determined by multiple factors, including your experience, and may vary from the amounts listed above.

Responsibilities:

• Support relationship management efforts with sponsors, donors, volunteers, vendors, and community partners to strengthen engagement and retention.
• Proactively triage incoming requests and manage correspondence for department members to ensure timely, priority-based responses.
• Partner closely with internal departments and team members to drive alignment, maintain transparency, and optimize organizational communication.
• Collaborate directly with Account and Project Leads to ensure all deliverables consistently meet organizational goals and client expectations.
• Manage and maintain a comprehensive database of outreach, campaigns, pipeline opportunities, events, and contact records within Salesforce.
• Collect and analyze performance metrics to deliver comprehensive monthly, quarterly, financial reports for top-tier partners.
• Process and reconcile deposits across multiple platforms, including Salesforce, DonorDrive, and Better Unite.
• Monitor program budgets under directed guidelines to ensure fiscal responsibility and resource optimization.
• Monitor internal timelines, milestones, and deliverables across multiple concurrent projects to ensure on-time completion.
• Ensure all program activities strictly adhere to established regulations, organizational policies, and compliance standards.
• Confirm partner agreements to secure sponsorship objectives and program funding; collaborate with Finance to draft and finalize contracts, Statements of Work (SOWs), and Letters of Agreement (LOAs).
• Coordinate technical and procurement requests with IT and vendor management teams.
• Prepare professional memos, process invoices, and perform other essential administrative and clerical duties as assigned.
  
  

Qualifications:

• Minimum 1 year of relevant experience required within a complex organization.
• Experience with CRM software, Salesforce use preferred.
• Experience with DonorDrive, and Better Unite.
• Must be able to work in a dynamic, complex, fast-paced organization.
• Outstanding communication and organizational skills.
• Ability to work with both external and internal stakeholders.
• Must be able to multi-task, prioritize, and organize assignments while working in a fast-paced environment.
• Must be able to take initiative, work independently, and be a team player.
• Comfortable interacting with families/communities from diverse disability, cultural and economic backgrounds.
• Ability to understand the information and reports necessary to assist in supporting the Business Units success in managing accounts and client/partner relations.
  
  

Benefits Overview

MDA Benefits:

• For full-time employees
• Medical, Dental and Vision insurance with prescription coverage
• Health Savings Account with contribution matching and Flexible Spending Accounts for medical and/or dependent care
• Paid sick leave
• Employee Assistance Program (EAP)
• 100% contribution towards basic life insurance, short-term and long-term disability
• Optional additional life insurance and dependent life insurance available
• 403(b) Retirement Savings Plan with company match
• Generous paid time off policy, with an increasing accrual rate schedule
• Paid holidays
• Standard 35-hour work week with flexible hours
• Remote, work from home opportunities
• Professional Learning and Development opportunities