What are the responsibilities and job description for the PMO Manager position at Muscogee Nation Gaming Enterprises?
Department: SS Project Management
Location: Tulsa
Full-Time/Part-Time: Full Time
Summary:
Reporting to the CFO, lead, support and manage ongoing operations for the Project Management Office, including the Project Managers and support team members, Project Communications and Process development initiatives. Lead the efforts in defining processes, governance, business analyses, and PM tool usage. Manage and monitor the workload, timelines, and project outcomes of the PMO, including staff, and make complex decisions and improvement processes.
Responsibilities:
1. Serve as an expert in Project Management and lead in the coaching and mentoring of Project Managers, Business Analysts and Project Coordinators to help them achieve individual expectations and deliverables.
2. Implement program and operational metrics across project portfolio for reporting, issue identification and process improvement.
3. Monitor project performance against schedules, resources, scope changes, budgets and project and deliverable quality; provide leadership, direction and coaching on PMO process and specific project tasks.
4. Develop detailed project plans, schedule work assignments, and monitor progress. Adjust project schedules and resources as necessary to meet project objectives.
5. Provide routine project reporting and documentation to include status, open issues, resource and schedule detail using appropriate tools, continuing to refine/develop PMO processes, standards and procedures.
6. Reviews and approves resource allocations across the project portfolios to ensure that all projects are completed within committed time, scope and budget.
7. Create and maintain staffing plan to support the current and future work demands and project deliverables.
8. Provide career development and performance management for team.
9. Facilitate the development of product and client requirements based on input from internal/external sources and deliver the requirements from business lines to vendors.
10. Coordinate resources to ensure success, interfacing internally and externally. Represent the project team in internal and customer project reviews and presentations.
11. Organize and manage projects adhering to the project budget and schedule: estimating project activities, acquiring resources, defining deliverables; determining and assessing need for additional resources.
12. Manage communications required to the executive team and all team leads in the areas of the development methodology, development standards, project management to ensure process efficiency and continuity.
13. Review and approve all project deliverables to ensure conformity with internal and regulatory specifications, and quality requirements; implement life cycle and standard development methodologies within the projects.
14. Track, manage and report on risks and issues on multiple projects, timelines, and assigned projects.
15. Work with internal and external stakeholders to develop and grow relationships vital to the success of projects.
16. Apply strong analytical and problem solving skills, organizational skills with demonstrated ability to execute projects on time and on budget; utilize thorough understanding of enterprise and industry practices, processes and standards and their impact on project activities.
17. Additional duties as assigned #ind1
EDUCATION
Bachelor Degree in Business Administration, Project Management or a related degree in business or management. Master’s in Business Administration (MBA), Project Management or other related degree in business or management preferred. PMP Certification or accredited project management certification is preferred.
EXPERIENCE
8 - 10 years of experience managing projects and teams. Minimum 5 years in hospitality or gaming industry preferred. Proficient in project management software. Understanding of managing multiple projects and teams and aligning them with MNGE’s strategic objectives. Experience with organizational analytics: financial forecasts, budget tracking, utilization, & performance metrics; demonstrated experience in leading/managing complex projects & programs in both small and large team settings; ability to establish and maintain effective relationships and partnerships with key stakeholders.