What are the responsibilities and job description for the Cashier Hostess position at Muscogee Nation Gaming Enterprises?
Department: EUF Cafe
Property: Lake Eufaula Casino and Hotel
Location: Eufaula, OK, US, 74432
Full-Time/Part-Time: Full Time
Summary:
As the first and last point of contact for dining guests, this individual plays a key role in creating a positive dining experience through exceptional customer service, efficient cashiering, and professional hospitality. This position requires strong communication skills, attention to detail, and the ability to multitask in a fast-paced food and beverage setting.
Responsibilities:
1. Welcomes guests in a friendly and timely manner; maintains superior customer service to all guests at all times.
2. Completes all financial transactions in a friendly and timely manner.
3. Completes all tasks required to receive a daily MNGE vault issued bank, including reporting and tips reconciliations.
4. Actively complies with all Title 31 regulations as required/instructed.
5. Manages reservations and wait lists.
6. Properly seats guests following the assigned rotation of sections to ensure guest satisfaction.
7. Adheres to proper phone etiquette as directed by Management.
8. Ensures Host areas are kept clean and presentable at all times.
9. Assists team members as needed while promoting a positive teamwork environment.
10. Ability to perform all duties associated with all Food & Beverage operations and all related and compatible duties as required and/or assigned.