UNIV - Student Services Program Coordinator II, DHL&M, College of Health Professions

Job Description Summary

Autonomously performs professional duties as student services coordinator for assigned program(s) within the College of Health Professions. Program assignment(s) could vary between residential, hybrid or fully online programs within the Department of Healthcare Leadership & Management.

Entity

Medical University of South Carolina (MUSC - Univ)

Worker Type

Employee

Worker Sub-Type​

Classified

Cost Center

CC005814 CHP - AHIA

Pay Rate Type

Salary

Pay Grade

University-GEN07

Pay Range

39,300.00 - 53,100.00 - 66,800.000

Scheduled Weekly Hours

40

Work Shift

Job Description

Job Duties

Student Services Administrator 35%

Primary responsibilities include advising students regarding course requirements, university and college policies, compliance with university-mandated training, program degree requirements, and student holds. Navigates students to university wide resources for student wellness, enrollment & academic support. Coordinates enrollment management process for assigned divisions, including course activation, registration, scheduling, as well as the development & distribution of curriculum details to student cohorts each semester. Monitors and audits student records while maintaining student files. Facilitates transcript grade audits to ensure all students are in good academic standing. Analyzes and prepares student data and generates statistical reports for division leadership needs, such as annual requirements. Collaborates with division leaders on the development of academic calendars, cost of attendance worksheets, and curriculum changes. Reviews program information for compliance with college & university guidelines and ensure on time submission of updates to the Office of Enrollment Management (OEM).

Admissions Manager 30%

Serves as the point of contact for applicants under review. Advises applicants regarding admissions requirements, processes, and program information. Collaborates with division and OEM admissions team to develop the annual admissions cycle timeline and routinely communicate to ensure expectations will be met. Collaborates with the division to manage applicant review processes, including interview scheduling, and communications. Supports logistic efforts for on-campus & virtual admissions events such as interview days and admitted student open house days. Works closely with OEM Admissions liaison ensuring accurate & timely applicant processing, applicant status changes and program updates. Initiates all communication with applicants regarding final decisions. Developing and distributing accurate and informative admission notifications in a timely manner. Prepares and analyzes admissions and applicant data. Generates customized reports for division directors and admissions committees in preparation for review and interview process; create reports and analyze data for admissions metrics, enrollment projections, attrition reports, metrics, graduation and registration reports.

Student Event Coordinator 20%

Manages and organizes student events including but not limited to graduations, hooding, clinical celebrations, and honor society ceremonies. Independently facilitates logistics associated with events. Collaborates to ensure events are well organized and provides a positive experience for students and families. Works with OEM to verify student records ensuring eligibility of students for participation in ceremonies/events.

Communications Director 15%

Collaborates with Division Directors to ensure updates to student handbooks and student resources. Prepares, writes, edits and identifies ways to enhance materials. Collects onboarding student information, documents and disseminate to college / division as needed or requested. Manages student’s class D2L Brightspace resources. Establishes and maintains all key dates on faculty / division calendars. Reviews and verifies all information being posted on these calendars and ensures information is accurate and up to date each semester. Establishes and maintains student One Drive Groups for cohort email correspondence and resource management. Provides timely notification and reminders to students regarding enrollment deadlines, graduation requirements, and /or compliance matters.  

Preferred Qualifications for the Position​ (Must at least meet the MUSC minimum requirements, but may include departmental preferences relevant to the position): A bachelor's degree and one year’s experience in student services programs. Must be autonomous with a high level of attention to detail. Ability to establish and maintain effective working relationships with students, faculty, staff, and the public. Ability to identify, develop and implement processes and procedures to streamline efficiencies. Ability to provide supportive guidance for a wide range of student problems and concerns. Must be an effective verbal and written communicator. Must have skills in multiple software applications. Must be computer literate with experience in Microsoft Office applications. Must be able to work independently with minimal supervision. Position reports to Director of Student Services for the College of Health Professions. Must be able to maintain a high degree of confidentiality and professionalism.

Additional Job Description

Minimum Requirements: A bachelor's degree and one year experience in student services programs. Physical Requirements: (Note: The following descriptions are applicable to this section: Continuous - 6-8 hours per shift; Frequent - 2-6 hours per shift; Infrequent - 0-2 hours per shift) Ability to perform job functions in an upright position. (Frequent) Ability to perform job functions in a seated position. (Frequent) Ability to perform job functions while walking/mobile. (Frequent) Ability to work indoors. (Continuous) Ability to work outdoors in all weather and temperature extremes. (Infrequent) Ability to work in confined/cramped spaces. (Infrequent) Ability to perform job functions from kneeling positions. (Infrequent) Ability to bend at the waist. (Infrequent) Ability to squat and perform job functions. (Infrequent) Ability to perform 'pinching' operations. (Infrequent) Ability to fully use both hands/arms. (Continuous) Ability to perform repetitive motions with hands/wrists/elbows and shoulders. (Frequent) Ability to reach in all directions. (Frequent) Possess good finger dexterity. (Frequent) Ability to maintain tactile sensory functions. (Continuous) Ability to lift and carry 50 lbs., unassisted. (Infrequent) Ability to lift objects, up to 15 lbs., from floor level to height of 36 inches, unassisted. (Infrequent) Ability to lower objects, up to 15 lbs., from height of 36 inches to floor level, unassisted. (Infrequent) Ability to push/pull objects, up to 15 lbs., unassisted. (Infrequent) Ability to maintain 20/40 vision, corrected. (Continuous) Ability to see and recognize objects close at hand. (Continuous) Ability to see and recognize objects at a distance. (Continuous) Ability to match or discriminate between colors. (Continuous) Ability to determine distance/relationship between objects; depth perception. (Continuous) Good peripheral vision capabilities. (Continuous) Ability to maintain hearing acuity, with correction. (Continuous) Ability to perform gross motor functions with frequent fine motor movements. (Continuous) Ability to work in dusty areas. (Infrequent) Additional New Requirements: Computer literacy.

If you like working with energetic enthusiastic individuals, you will enjoy your career with us!

The Medical University of South Carolina is an Equal Opportunity Employer. MUSC does not discriminate on the basis of race, color, religion or belief, age, sex, national origin, gender identity, sexual orientation, disability, protected veteran status, family or parental status, or any other status protected by state laws and/or federal regulations. All qualified applicants are encouraged to apply and will receive consideration for employment based upon applicable qualifications, merit and business need.

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