Patient Access Specialist I

Job Description Summary

The Patient Access Specialist provides essential support by collaborating with radiologists, technologists, referring providers/clinic, registration staff, front desk attendants, and scheduling teams to ensure smooth coordination of breast imaging services. This role involves delivering exceptional customer service in a fast-paced outpatient ambulatory setting while ensuring that all patient records and documents are properly maintained and comply with DHEC, MQSA, and ACR guidelines. The coordinator will also offer support to other outreach sites as needed.

Entity

Medical University Hospital Authority (MUHA)

Worker Type

Employee

Worker Sub-Type

Regular

Cost Center

CC002354 CHS - Radiology ICCE Administration

Pay Rate Type

Hourly

Pay Grade

Health-21

Scheduled Weekly Hours

40

Work Shift

Job Description

Job Description:

• Have a complete understanding of workflow protocols to ensure timely reading of exams and reporting and notifying referring providers and patients of results.
• Collaborate with technologists, radiologists, referring providers/clinic, front desk, and schedulers to facilitate breast imaging services and provide timely patient care.
• Support culture of safety in the workplace.
• Identify improvement opportunities for the department/organization.
• Other duties as assigned.

Additional Job Description

Bachelor’s degree from an accredited college/university; or a high school diploma or equivalent (GED) and two years of work experience in a Medical Office, Call Center, and/or customer service business environment and a minimum of 6 months satisfactory work experience in MUHA Patient Access, or at least 6 months of medical related work experience is required.

If you like working with energetic enthusiastic individuals, you will enjoy your career with us!

The Medical University of South Carolina is an Equal Opportunity Employer. MUSC does not discriminate on the basis of race, color, religion or belief, age, sex, national origin, gender identity, sexual orientation, disability, protected veteran status, family or parental status, or any other status protected by state laws and/or federal regulations. All qualified applicants are encouraged to apply and will receive consideration for employment based upon applicable qualifications, merit and business need.

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