What are the responsibilities and job description for the System Engineer II, Network - Information Solutions (Tidelands) position at MUSC Health?
Job Description Summary
The System Engineer II, Network reports to the Manager, Network Infrastructure and Security Engineering in support of MUSC’s academic, research and healthcare missions. Under general supervision, this position supports network services, evaluates and resolves complex technical issues and demonstrates strong analytical and communication skills to maximize the benefit of services the team provides for Information Solutions. Assists in generating appropriate documentation, communications, processes, and plans to identify and remove obstacles to, and mitigate the disruption of change related to the design, management, implementation, and operations of the network; is responsible for the timely resolution of network issues; takes a role in projects; participates in team and project meetings and provides input on solutions to improve efficiency. The position transfers knowledge to peers and staff, maintains high professional standards, and exhibits excellent customer service skills while performing assigned tasks. Additional Skills required for the position include routing, switching, VOIP, wireless networks, IP address management, VPN, firewalls, and authentication services.
Entity
Medical University Hospital Authority (MUHA)
Worker Type
Employee
Worker Sub-Type
Regular
Cost Center
CC002312 SYS - IS Network Infrastructure and Security Engineering
Pay Rate Type
Salary
Pay Grade
Health-29
Scheduled Weekly Hours
40
Work Shift
Job Description
The System Engineer II, Network reports to the Manager, Network Infrastructure and Security Engineering in support of MUSC’s academic, research and healthcare missions. Under general supervision, this position supports network services, evaluates and resolves complex technical issues and demonstrates strong analytical and communication skills to maximize the benefit of services the team provides for Information Solutions. Assists in generating appropriate documentation, communications, processes, and plans to identify and remove obstacles to, and mitigate the disruption of change related to the design, management, implementation, and operations of the network; is responsible for the timely resolution of network issues; takes a role in projects; participates in team and project meetings and provides input on solutions to improve efficiency. The position transfers knowledge to peers and staff, maintains high professional standards, and exhibits excellent customer service skills while performing assigned tasks. Additional Skills required for the position include routing, switching, VOIP, wireless networks, IP address management, VPN, firewalls, and authentication services.
Required Education/Skills/Work Experience
A high school diploma and six years directly related experience; or a bachelor’s degree and two years directly related experience required; or a Masters’ Degree in a related field. Four years of Network experience is preferred. Excellent interpersonal, analytical, customer service and communication skills required.
Experience in implementing, administering, and troubleshooting network infrastructure devices, including: firewalls, routers, switches, wireless access points, controllers and monitoring applications. Knowledge of communication or information systems, voice and data networking operations. Knowledge and technical expertise in networking protocols, security, and wireless communications.
Additional Job Description
Physical Requirements
The Medical University of South Carolina is an Equal Opportunity Employer. MUSC does not discriminate on the basis of race, color, religion or belief, age, sex, national origin, gender identity, sexual orientation, disability, protected veteran status, family or parental status, or any other status protected by state laws and/or federal regulations. All qualified applicants are encouraged to apply and will receive consideration for employment based upon applicable qualifications, merit and business need.
Medical University of South Carolina participates in the federal E-Verify program to confirm the identity and employment authorization of all newly hired employees. For further information about the E-Verify program, please click here: http://www.uscis.gov/e-verify/employees
The System Engineer II, Network reports to the Manager, Network Infrastructure and Security Engineering in support of MUSC’s academic, research and healthcare missions. Under general supervision, this position supports network services, evaluates and resolves complex technical issues and demonstrates strong analytical and communication skills to maximize the benefit of services the team provides for Information Solutions. Assists in generating appropriate documentation, communications, processes, and plans to identify and remove obstacles to, and mitigate the disruption of change related to the design, management, implementation, and operations of the network; is responsible for the timely resolution of network issues; takes a role in projects; participates in team and project meetings and provides input on solutions to improve efficiency. The position transfers knowledge to peers and staff, maintains high professional standards, and exhibits excellent customer service skills while performing assigned tasks. Additional Skills required for the position include routing, switching, VOIP, wireless networks, IP address management, VPN, firewalls, and authentication services.
Entity
Medical University Hospital Authority (MUHA)
Worker Type
Employee
Worker Sub-Type
Regular
Cost Center
CC002312 SYS - IS Network Infrastructure and Security Engineering
Pay Rate Type
Salary
Pay Grade
Health-29
Scheduled Weekly Hours
40
Work Shift
Job Description
The System Engineer II, Network reports to the Manager, Network Infrastructure and Security Engineering in support of MUSC’s academic, research and healthcare missions. Under general supervision, this position supports network services, evaluates and resolves complex technical issues and demonstrates strong analytical and communication skills to maximize the benefit of services the team provides for Information Solutions. Assists in generating appropriate documentation, communications, processes, and plans to identify and remove obstacles to, and mitigate the disruption of change related to the design, management, implementation, and operations of the network; is responsible for the timely resolution of network issues; takes a role in projects; participates in team and project meetings and provides input on solutions to improve efficiency. The position transfers knowledge to peers and staff, maintains high professional standards, and exhibits excellent customer service skills while performing assigned tasks. Additional Skills required for the position include routing, switching, VOIP, wireless networks, IP address management, VPN, firewalls, and authentication services.
Required Education/Skills/Work Experience
A high school diploma and six years directly related experience; or a bachelor’s degree and two years directly related experience required; or a Masters’ Degree in a related field. Four years of Network experience is preferred. Excellent interpersonal, analytical, customer service and communication skills required.
Experience in implementing, administering, and troubleshooting network infrastructure devices, including: firewalls, routers, switches, wireless access points, controllers and monitoring applications. Knowledge of communication or information systems, voice and data networking operations. Knowledge and technical expertise in networking protocols, security, and wireless communications.
Additional Job Description
Physical Requirements
- Mobility & Posture
- Standing: Continuous
- Sitting: Continuous
- Walking: Continuous
- Climbing stairs: Infrequent
- Working indoors: Continuous
- Working outdoors (temperature extremes): Infrequent
- Working from elevated areas: Frequent
- Working in confined/cramped spaces: Frequent
- Kneeling: Infrequent
- Bending at the waist: Continuous
- Twisting at the waist: Frequent
- Squatting: Frequent
- Manual Dexterity & Strength
- Pinching operations: Frequent
- Gross motor use (fingers/hands): Continuous
- Firm grasping (fingers/hands): Continuous
- Fine manipulation (fingers/hands): Continuous
- Reaching overhead: Frequent
- Reaching in all directions: Continuous
- Repetitive motion (hands/wrists/elbows/shoulders): Continuous
- Full use of both legs: Continuous
- Balance & coordination (lower extremities): Frequent
- Lifting & Force Requirements
- Lift/carry 50 lbs. unassisted: Infrequent
- Lift/lower 50 lbs. from floor to 36”: Infrequent
- Lift up to 25 lbs. overhead: Infrequent
- Exert up to 50 lbs. of force: Frequent
- Examples:
- Transfer 100 lb. non-ambulatory patient = 50 lbs. force
- Push 400 lb. patient in wheelchair on carpet = 20 lbs. force
- Push patient stretcher one-handed = 25 lbs. force
- Vision & Sensory
- Maintain corrected vision 20/40 (one or both eyes): Continuous
- Recognize objects (near/far): Continuous
- Color discrimination: Continuous
- Depth perception: Continuous
- Peripheral vision: Continuous
- Hearing acuity (with correction): Continuous
- Tactile sensory function: Continuous
- Gross motor with fine motor coordination: Continuous
- Selected Positions:
- Olfactory (smell) function: Continuous
- Respirator use qualification: Continuous
- Work Environment & Conditions
- Effective stress management: Continuous
- Rotating shifts: Frequent
- Overtime as required: Frequent
- Latex-safe environment: Continuous
The Medical University of South Carolina is an Equal Opportunity Employer. MUSC does not discriminate on the basis of race, color, religion or belief, age, sex, national origin, gender identity, sexual orientation, disability, protected veteran status, family or parental status, or any other status protected by state laws and/or federal regulations. All qualified applicants are encouraged to apply and will receive consideration for employment based upon applicable qualifications, merit and business need.
Medical University of South Carolina participates in the federal E-Verify program to confirm the identity and employment authorization of all newly hired employees. For further information about the E-Verify program, please click here: http://www.uscis.gov/e-verify/employees