Demo

Patient Access Representative I

MUSC Health
Charleston, SC Full Time
POSTED ON 9/30/2025
AVAILABLE BEFORE 10/30/2025
Job Description Summary

Entity

Medical University Hospital Authority (MUHA)

Worker Type

Employee

Worker Sub-Type

Regular

Cost Center

CC000247 CHS - Administration - Children's Ambulatory Center (Offsite)

Pay Rate Type

Hourly

Pay Grade

Health-20

Scheduled Weekly Hours

40

Work Shift

Job Description

The Patient Access Services Representative reports to the Patient Access Services Supervisor. Under general supervision, the Patient Access Services Representative provides high level customer service while facilitating accurate and timely completion of registration verifying and preparing all patient accounts for inpatient and outpatient billing to maximize payment for Hospital and Clinic services. This position reviews and verifies all payment methods available (insurance, self-pay, agency) and patient/insurance information. This role works with patients to set up payment arrangements and to arrange/apply for assistance programs. The Patient Access Services Representative assists in collecting copayments and deductibles and solves basic billing inquiries. The Patient Access Representative at the MUSC Children's Summey Medical Pavilion assist with scheduling a variety of children's specialty appointments and procedures.

Additional Job Description

High school diploma or equivalent (GED), with 1 year of customer service experience. Ability to interpret and apply financial procedures and regulations preferred. Previous experience with hospital information systems or word processing preferred.

If you like working with energetic enthusiastic individuals, you will enjoy your career with us!

The Medical University of South Carolina is an Equal Opportunity Employer. MUSC does not discriminate on the basis of race, color, religion or belief, age, sex, national origin, gender identity, sexual orientation, disability, protected veteran status, family or parental status, or any other status protected by state laws and/or federal regulations. All qualified applicants are encouraged to apply and will receive consideration for employment based upon applicable qualifications, merit and business need.

Medical University of South Carolina participates in the federal E-Verify program to confirm the identity and employment authorization of all newly hired employees. For further information about the E-Verify program, please click here: http://www.uscis.gov/e-verify/employees

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