Bilingual Warehouse Manager (Spanish & English)

Job Description

A leading distribution company in the beauty industry is seeking a Bilingual Warehouse Manager to build and oversee a well-organized, efficient, and scalable multi-site warehouse operation. The ideal candidate is a hands-on, strategic leader with strong operational and team-management skills. Reporting directly to the CEO, the new leader will drive daily warehouse performance by implementing structure, systems, and standardized processes while improving inventory accuracy and guiding the transition to modern warehouse technology.

Salary Additional Benefits:

• $100,000
• PTO
• Monthly Allowance
  
  

Location: Houston, TX 77036

Type of Position: Direct Hire

Hours: Monday–Friday: 9:00am–6:00pm; Saturday: 9:00am–4:00pm

Responsibilities

Operational Leadership & Workflow Management

• Oversee daily warehouse operations across all locations—receiving, picking, packing, QC, labeling, inventory, returns.
• Manage 3 warehouse supervisors and ~40 staff, ensuring clear delegation, accountability, and coverage across all shifts.
• Establish a structured workflow instead of day-to-day reassignment (pickers, packers, QC, forklift, receiving, labeling).
• Lead daily floor walkthroughs and stand-up meetings with supervisors.
  
  

E-Commerce Fulfillment (High Priority)

• Build a proper e-commerce packing line capable of handling 500 orders/day efficiently and accurately.
• Reduce mis-picks, slow picks, mislabeled boxes, and fulfillment delays.
• Implement scanning workflows once WMS is rolled out.
• Improve turnaround times and order accuracy for both B2C and B2B shipments.
  
  

Warehouse Layout, Organization & Capacity Planning

• Redesign floor space to improve workflow and speed.
• Build and implement: A bin location system; Proper labeling and storage hierarchy; Clear separation of B2B vs. B2C operations
• Identify bottlenecks and execute corrective plans.
  
  

Inventory Accuracy & Cycle Counting

• Drive inventory accuracy to company targets; eliminate overselling, stockouts, and shrinkage.
• Implement role-based responsibilities for cycle counts.
• Develop and enforce SOPs for receiving, put-away, and stock reconciliation.
• Reduce inventory & fulfillment errors
  
  

WMS & Technology Implementation

• Lead the rollout of a full Warehouse Management System integrated with NetSuite.
• Transition the warehouse from paper-based to scanning and digital operations.
• Develop SOPs, training manuals, and workflows to support system adoption.
• Work closely with NetSuite specialist and finance to ensure accurate system configuration.
  
  

People Management & Leadership Development

• Build a leadership pipeline within the warehouse by coaching supervisors and identifying potential leads.
• Create clarity in roles, responsibilities, and performance expectations.
• Enforce company attendance, safety, and performance standards.
• Conduct training on new SOPs, WMS, labeling, picking, and packing.
  
  

SOP Creation & Process Standardization

• Write, implement, and enforce warehouse SOPs: Receiving, Put-away, Picking & packing, QC, Cycle counting, Returns, Inventory transfers
• Ensure all processes are documented, repeatable, and scalable.
  
  

Reporting & KPIs

• Establish and track warehouse KPIs, including: order accuracy, inventory accuracy, pick/pack speed, daily fulfillment output, receiving turnaround time, damage rates
• Report performance weekly to leadership.
  
  

Cross-Department Collaboration

• Work with Sales on wholesale order planning and priority management.
• Coordinate with E-Commerce team to align promotional spikes and stock planning.
• Support Finance and Accounting with inventory audits.
• Work with Operations & IT on systems improvements.
  
  

Requirements

• 5 years warehouse leadership experience in a fast-moving product environment (consumer goods, beauty, FMCG preferred)
• Experience managing 30 employees with multiple supervisors
• Proven success implementing WMS, warehouse reorganization, bin systems, and SOP creation
• Strong understanding of e-commerce fulfillment, including packing line and accuracy systems
• Highly organized with the ability to transform disorganized environments
• Strong leadership presence—firm, structured, clear communicator
• Experience with NetSuite or similar ERP systems strongly preferred
• Forklift certification
• Fluent in English; proficiency in Spanish is strongly preferred to support team communication and coordination
• Exceptional problem-solving skills, with a focus on identifying and addressing operational inefficiencies
• Strong organizational skills, capable of managing multiple priorities and projects simultaneously
• Demonstrated ability to redesign warehouse layouts for improved space utilization and operational flow
• Excellent leadership skills, with the ability to inspire and guide a diverse team to meet performance goals
• Strong interpersonal and communication skills, including the ability to present reports and solutions to executive leadership
• Hours may extend during high-volume seasons
• Must be able to be hands-on when necessary
  
  

Due to the high volume of applications we typically receive, we regret that we are not able to personally respond to all applications. However, if you are invited to take the next step in the process, you will typically be contacted within one week of submitting your application.