Rental Coordinator

  
Summary

The Rental Coordinator is responsible for checking-in and checking-out rental equipment, preparing equipment for rentals and demos, ordering replacement parts, taking inventory, meeting customer needs, and performing other duties as assigned by the Branch Manager.

Rental Equipment: Construction equipment used for/in earthmoving, underground construction, quarrying, crushing, paving & recycling.

Essential Functions

Administrative

• Maintain cleanliness of store.
• Maintain and coordinate facility maintenance by scheduling repairs with approval of manager.

Sales

• Establish and maintain relationships with potential and existing customers to enhance the potential to rent new and used equipment.
• Work with potential and existing customers to understand their needs, wants, concerns, satisfactions and expectations.
• Track the location and coordinate movement of machines for rental and sales needs.
• Formulate rental quotes based on customer needs.
• Review periodical publications for bids and forward to sales managers.
• Prepare incoming and outgoing equipment for rentals and demos.
• Complete demo sheet with required information and communicate with administrative staff.
• Order replacement parts for rental equipment.
• Communicate availability of rental equipment and what repairs need to be completed to management.

Parts

• Maintain accurate physical inventory.
• Check in and put away whole goods inventory.
• Ship whole goods inventory.
• Deliver and pickup parts as needed.

Service

• Perform minor repairs (touch up body work, grease and fueling).

Other Functions

• Assist with other duties assigned and directed by corporate management within the frame work of Murphy Tractor and Equipment Company, Inc.’s objectives.

• Meets commitments and deadlines.
• Stays focused under pressure.
• Completes required documentation and reports in a timely manner.
• Demonstrates willingness to modify a strongly held position in the face of contrary evidence.
• Demonstrates openness to new structure, procedures, technology.
• Maintains appropriate boundaries with other employees.
• Able to travel using own and company vehicles.
• Able to work a flexible schedule as needed.
• Skilled at using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
• Strong knowledge of Microsoft Office and Internet.
• Basic knowledge of office machines, including fax, printer, photocopier, and tablet.
• Demonstrates positive work ethic.
• Identifies what needs to be done and takes action without being asked.
• Seeks out others involved in a situation to learn their perspectives.
• Accurately defines needs and problems.
• Understands and operates within applicable policy & procedure.
• Able to handle sensitive and difficult situations with tact and diplomacy.
• Energetic, forward thinking and creative with high ethical standards and an appropriate professional image.
• Adept at fostering a team working environment.
• Listens and responds constructively to other’s ideas.
• Provides assistance to others when needed.
• Average oral and written communication skills.
• Ensures that others involved in a project or effort are kept well informed.
• Ensures that regular, consistent communications takes place with direct reports and other employees as needed.
• Maintains confidentiality in oral and written communications.

 
Physical Requirements and Work Schedule

Employee must be able to do occasional lifting of up to 50 lbs. Employee must be able to stoop, climb, move and hold arms and hands in small areas, utilizing tools on a regular basis.

 
Education/Work Experience

High school diploma or GED required. Two year degree from a college or school or at least three years related experience and/or training preferred.

Murphy Tractor & Equipment Company, Inc. is an equal opportunity employer.