What are the responsibilities and job description for the Parts Manager position at Murphy-Hoffman Company?
Job Overview & Essential Functions
Murphy-Hoffman Company, LLC is North America’s largest Kenworth truck dealership group and leasing group. As MHC continues to grow, we have an opening for a Parts Manager. The Parts Manager is responsible for the day-to-day operation of the Branch’s Parts Department in compliance with established policies and procedures. Plans, directs and controls the activities of the Parts Department to ensure the overall growth and profit objectives are met; formulates the major objectives, specific plans, plan procedures and programs for the Parts Department; evaluates the department’s results and performance against objectives. Maintains the highest quality standards of professionalism in serving the customer and identifying their needs.
- Assesses present and future needs, trends, problems and profit opportunities of the Parts Department.
- Establishes short and long-term operating and financial objectives for the Parts Department within the Company’s overall plans and policies.
- Ensures that approved policies and objectives are clearly understood and effectively applied within the department.
- Formulates annual and monthly sales/profit objectives and expense budget in accordance with company objectives.
- Reviews and appraises the results of activities within the department and takes appropriate actions as necessary.
- Develops merchandising strategies to ensure the objectives are obtained.
- Maintains appropriate communication within and between all departments within the branch.
- Promotes safe work habits and ensures that safety rules are followed.
- Develops and maintains policies and practices which will ensure positive customer relations.
- Stays familiar with the activities of competition, market conditions and department operation; keeps the Branch Manager informed.
- Conducts regular sales meetings.
- Trains and grows parts department personnel.
- Performs other duties as assigned by supervisor.
This position has been designated as a safety-sensitive position. Any person performing the position while under the influence of marijuana or any other illegal drug may constitute a threat to health or safety or in which a lapse of attention could result in injury, illness, or death, including without limitation a position that includes the operating, repairing, maintaining, or monitoring of heavy equipment, machinery, aircraft, motorized watercraft, or motor vehicles or handling of hazardous materials and/or waste as part of the job duties.
- Prefer three years previous parts department experience, consisting of both inside and outside parts selling.
- Requires thorough knowledge of all phases of the parts department.
- Must display excellent leadership and communication skills.
- Must have positive can-do attitude.
- Must have strong work ethics and commitment to extra hours when needed.