What are the responsibilities and job description for the Foreman position at Murphy-Hoffman Company?
Job Overview & Essential Functions
Murphy-Hoffman Company, LLC is North America’s largest Kenworth truck Dealership and Leasing group. As MHC continues to grow, we have an opening for a Body Shop Foreman. The role of the Body Shop Foreman is to exercise supervision of Body and Paint Shop personnel and assist them when necessary. Actively seek wreck repair business so that sales and profit objectives may be achieved. Assist Body Shop Manager in writing repair orders, writing estimates and closing repair orders when jobs are completed.
- Assigns work directly to hourly personnel, regulates work schedule in accordance with quality and quantity of the Company.
- Checks and reviews work in process and follows-up for completion as scheduled.
- Works with the Body Shop Manager in setting sales and gross profit objectives which are realistic and attainable.
- Writes estimates on all wrecks, locally and out of town, when necessary.
- Maintains company service tools and equipment and makes sure they are used properly.
- Reviews all Body Shop repair orders making sure everything is complete and the total repair is in accordance with the original estimate and any supplemental work accomplished is properly added.
- Inspects and, if necessary, road tests vehicles upon completion of work.
- Promotes safe work habits. Reports any safety and security violations to the Body Shop Manager.
- Keeps the Warranty Manager advised of all warranty in process. Assures that all necessary information pertaining to warranty and policy claims are obtained and recorded on the repair order, and that all warranty parts are properly tagged and placed in the warranty room.
- Informs Body Shop Manager of all customer complaints so they may be handled before the vehicle leaves the shop.
- Pre-plans parts requirements.
- Develops good relations with customers, adjusters, and insurance companies.
- Maintains a high quality of work so that a good reputation can be developed.
- Provides proper housekeeping of the Body Shop area and overall branch appearance.
- Performs other duties as assigned by supervisor.
Qualifications
- Requires completion of two-year technical school or equivalent experience in body work.
- Must have excellent communication and interpersonal skills.
- Must have good customer service skills.
- Prefer previous supervisory experience.
- CDL preferred.
- Good leadership abilities.