What are the responsibilities and job description for the Collections Processor position at Murphy-Hoffman Company (MHC Kenworth)?
Job Overview
Job Overview & Essential Functions
Murphy-Hoffman Company, LLC is North America’s largest Kenworth truck dealership group and leasing group. As MHC continues to grow, we have an opening for a Credit Specialist. The Credit Specialist is engaged in collection of customer trade receivable accounts. In addition to customer accounts, the Credit Specialist works with branches or third-party payers to resolve processing and payments issues. This position is fully in office 5 days a week in Leawood, KS.
About Us
MHC is an expansion of the original company, Ozark Kenworth, Inc. Ozark Kenworth started in Springfield, Missouri, in January 1975. Opening for business without a Parts or Service department and only three employees in a temporary facility. From there, the company grew and expanded. MHC is now a multi-state network of full-service diesel truck dealerships, leasing and rental operations, transport refrigeration locations, and a finance company which offers a complete array of finance and insurance services. We believe in fostering an environment that helps employees realize their full potential – a place where you can grow as a person and a professional.
Equal Opportunity Employer / Veterans / Disabled
Job Overview & Essential Functions
Murphy-Hoffman Company, LLC is North America’s largest Kenworth truck dealership group and leasing group. As MHC continues to grow, we have an opening for a Credit Specialist. The Credit Specialist is engaged in collection of customer trade receivable accounts. In addition to customer accounts, the Credit Specialist works with branches or third-party payers to resolve processing and payments issues. This position is fully in office 5 days a week in Leawood, KS.
- Communicates with customers by telephone and/or via e-mail to collect all open items on account.
- Updates the business system with real-time collection notes following discussions with account debtors.
- Evaluates customer payment receipts and attempts to collect delinquent accounts; may write collection letters; makes collection telephone calls or make recommendations for credit limit adjustments.
- Reviews accounts receivable aging to ensure accounts are reconciled and that all payments have been processed correctly.
- Works with branches or third-party payers to resolve processing issues.
- Prepares reports, as requested by manager, to provide update on payment status of past due accounts to keep Operations Credit Manager informed on past due accounts.
- Assists management in the approval of new business.
- Performs other duties as assigned by supervisor.
- Requires two or more years of account administration / collection experience.
- Excellent communication skills with an emphasis towards customer service.
- Must be detail oriented and have good organization skills.
- Requires knowledge of computer systems including Excel, Word, Outlook, and the Internet. Prior experience with AS/400 is desired
- Post-secondary education preferred.
- Competitive Salary
- Medical, Dental and Prescription Insurance
- Disability and Life Insurance
- Paid Time Off program
- 401k and Profit Sharing with Employer Match
- Flexible Spending Account
- Internal Promotion Opportunities
- On the Job Training
About Us
MHC is an expansion of the original company, Ozark Kenworth, Inc. Ozark Kenworth started in Springfield, Missouri, in January 1975. Opening for business without a Parts or Service department and only three employees in a temporary facility. From there, the company grew and expanded. MHC is now a multi-state network of full-service diesel truck dealerships, leasing and rental operations, transport refrigeration locations, and a finance company which offers a complete array of finance and insurance services. We believe in fostering an environment that helps employees realize their full potential – a place where you can grow as a person and a professional.
Equal Opportunity Employer / Veterans / Disabled