What are the responsibilities and job description for the TECHNICIAN LEVEL- A position at Murphy Auto Group DBA MIRACLE TOYOTA?
Murphy Automotive Group is one of the Southeast’s Premier Auto Dealers, therefore we have the most competitive pay plans in the automotive industry. We strive to provide outstanding service in all areas of our dealerships in Georgia, South Carolina & Florida from the showroom to the Service Center. We believe our employees are our greatest asset! As such, we treat all employees with respect and appreciation for their contributions to the company. Become a member of a winning team that offers growth opportunities, excellent earning potential and leadership that appreciates your drive, skills and ability.
Essential Duties:
• Receive repair orders from dispatcher on computer terminal and take vehicle to stall areas.
• Perform work as outlined on repair order with efficiency and accuracy, in accordance with dealership and factory standards.
• Communicate with parts department to obtain needed parts. Inform ASM and Dispatcher if vehicle is down awaiting parts and pursue special ordering of parts, if appropriate.
• Attend factory-sponsored training classes.
• Keep abreast of factory technical bulletins.
• Save and tag parts if the job is under warranty or if requested by the customer.
• Examine the vehicle to determine if additional safety or service work is required.
• Communicate requests for additional work and estimates to the ASM using the RE terminal command.
• Inform Service Advisor immediately if additional work is needed, if work outlined is not needed, or if repairs cannot be completed within the time promised.
• Diagnose cause of any malfunction and perform repair, if authorized by the customer.
• Document work performed on each vehicle on the Repair Order using the concern, cause, correction format.
• Tell the technician’s story as clearly as possible on your terminal as this is what the customer will see and how the billing will be determined.
• Road-test vehicles to quality-check work performed.
• Supervise work of any inexperienced technicians as assigned.
• Continually monitor status of each vehicle and inform the ASM. Escalate “wait” jobs as much as possible.
• Monitor promised times and inform ASM if there will be a problem meeting a promise time as soon as it becomes apparent.
• Fix it right the first time!
• Keep current on all Manufacturer’s testing and exams.
• Keep ASE Certifications current.
Benefits
When you join Murphy Automotive Group, you’ll enjoy comprehensive training, competitive compensation, and unparalleled benefits. You will experience the best that a career in the automotive industry has to offer.
Strong pay plan based on experience!
Monthly Bonuses
Health Medical, Dental & Vision Insurance
Life and Disability Insurance
401K Retirement Savings Plan
Paid Time Off
Join us today!
Murphy Automotive Group is an Equal Employment Opportunity Employer.
All applicants must be able to pass pre-employment screen including MVR, drug test and have a valid in-state driver’s license