Automotive Aftermarket Sales Associate - Custom Truck Accessories Reno

Custom Truck Accessories in Reno is hiring a full-time Sales Associate to join our showroom team. We are looking for someone who knows how to sell, not just quote, and who actually enjoys the follow-up: calling a customer back, figuring out why they are on the fence, and finding a path forward. If you are the type who closes jobs that other people let go cold, we want to talk to you.

The ideal candidate has genuine enthusiasm for trucks, builds, and the aftermarket scene. We want someone who gets excited when a customer walks in with a vision, who stays current on trends, and who can geek out over a build alongside a customer while also moving them through the sales process.

Compensation & Schedule

• Commission-based pay structure with strong earning potential. Top performers typically earn in the $60,000 to $85,000 range annually
• Full-time schedule: Monday through Friday

Essential Duties and Responsibilities:

Primary duties and responsibilities include, but are not limited to, the following:

• Greet and assist walk-in customers in the showroom, answer phones, and respond to inquiries with a helpful, knowledgeable approach
• Own your quotes. Follow up consistently, work through objections, and turn quotes into jobs rather than waiting for customers to circle back on their own
• Understand customer needs and recommend the right parts, packages, or builds, including more creative and custom projects
• Build and manage work orders in our DMS system and coordinate with technicians to keep installs on track
• Track parts orders and keep customers informed on timelines; handle warranty and service issues professionally
• Maintain showroom cleanliness and product displays, and support the team with additional tasks as needed

Benefits:

After 90 days (about 3 months) every full-time Custom Truck Accessories employee will receive the following benefits:

• Paid Time Off/Vacation.
• Employer-Paid Health Insurance.
• Employer Paid Dental Insurance.
• Employer-Paid Vision Insurance.
• Employer Paid Short-Term Disability Insurance.
• Employer Paid Term Life Insurance.
• Employer-Matched Christmas Club Savings Fund.
• Employee pricing on vehicle purchases, service, and parts.
• 401(k) Company Match

A Few Things Worth Knowing about Custom Truck Accessories:

Custom Truck Accessories first opened its doors in Reno in June 1983. Expanding business to neighboring cities, Carson City and Sacramento. Custom Truck Accessories has worked with customers, automotive dealerships, and manufacturers to stay up-to-date on all current automotive trends and products. Not only have we become the leading provider to local dealerships and customizing new vehicles, but many professionals come to outfit trucks and vans with commercial-grade lumbar racks, tool boxes, transfer fuel tanks, and commercial shells. Customer service and satisfaction is very important to us as we strive to keep our customers coming back to us for all their truck, SUV, and auto accessory needs.

Your one-stop shop for all your accessory needs!

Qualifications:

• Must be 18 years old.
• A proven closer with a track record of following up, working through objections, and turning quotes into jobs
• Big plus: genuine passion for trucks, offroading, and the aftermarket. Someone who follows the trends, knows the brands, and gets excited about creative builds
• Experience in aftermarket accessories, automotive service, or parts sales is preferred but not required. We will train the right person
• Background as a service advisor, installer, or retail sales rep is a bonus
• Strong communication skills and a customer-first attitude; organized enough to juggle multiple jobs without dropping the ball
• Proactive and self-motivated. You do not wait to be told to follow up

Physical Demands:

Physical demands include, but are not limited to:

• Able to stand and move for extended periods
• Comfortable lifting up to 30 pounds (e.g., parts, accessories)
• May occasionally help inspect vehicles in the shop or lot

What We Offer

• A tight-knit, experienced team with 40 years of history in the Northern Nevada market
• A path to grow with the company as we expand

• The chance to be part of building a high-service, customer-obsessed culture