What are the responsibilities and job description for the Delivery Operations Specialist position at Murata Electronics?
Philadelphia, PA, US, 19132 Newark, NJ, US, 07101 Wilmington, DE, US, 19801
Murata Viosis a global medical device company dedicated to creating a paradigm shift in the way healthcare is delivered. Through the utilization of our internet-of-things medical-grade sensors and virtual patient care services, we plan to lower the cost of healthcare and improve patient outcomes. Murata Viosis seeking qualified individuals who contribute to our vision through sound product development engineering practices and passionate sales and marketing leadership.
As a Delivery Operations Specialist (DOS) with Murata Vios, you will be instrumental in deploying the Vios Monitoring System (VMS) and Remote Monitoring Services to new customer sites. This position will travel to accounts and assemble, test, and validate the VMS in the customer's environment. The Delivery Operations Specialist will conduct classroom training for clinical staff members and provide hands-on support for the go-live.
The Delivery Operations Specialist will work with the Sales, Technical Operations, and Customer Success Teams to ensure the Vios products are installed properly and the Customers receive the highest level of support. This position
Reports to the VP of Sales & Customer Success and will have the opportunity to learn, advance skills, and be promoted into an Area Sales Representative role if desired.
Northeast Region. Position can be remote from Pennsylvania, New Jersey, Baltimore Maryland, Wilmington orDoverDelaware.
- Attend and participate in the Customer Implementation planning calls for new and existing Vios sites
- Work with TechOps, Supply Chain Management and Customer Success to ensure the Vios equipment is provisioned properly prior to shipment
- Travel to the accounts, assemble, test and validate the VMS in the customer's environment
- Conduct classroom training for clinical staff members and will be providing at-the-elbow support for the go-live
- Provide call coverage for the Customer Support line which may include day, nights and weekends
- In periods of down time, this role will be involved in the customer support process and engage in other projects as needed.
- Bachelor's degree required.
- Passion for learning and making a positive impact in healthcare.
- Excellent written and verbal communication skills as well aspresentation skills.
- Discipline to work independently with a strong desire to succeed.
- Basic technical knowledge of wireless devices, networking, PC's, and tablets.
- Ability to work with technical and clinical stakeholders at all levels.
- Ability to lift 50 pounds regularly.
- Comprehensive benefits package including medical, dental, and vision insurance.
- Generous Paid Time Off including paid holidays and floating holidays.
- 401(k) employer match on retirement planning.
- Hybrid working schedule for eligible positions.
- Tuition reimbursement on approved programs.
- Flexible and health spending accounts.
- Talent Development program.
70% local and domestic travel.
Minimum Salary: $66,002
Maximum Salary: $88,359
Create a better life for patients, clinicians, and hospital administrators by joining the Murata Viosteam. Murata Viosoffers competitive compensation and comprehensive benefits.
Equal Opportunity/Affirmative Action Employer - M/F/Disabilities/Veterans
Nearest Major Market: Philadelphia
pSemi Corporation supports a diverse workforce and is committed to a policy of equal employment opportunity for applicants and employees. pSemi does not discriminate on the basis of age, race, color, religion (including religious dress and grooming practices), sex/gender (including pregnancy, childbirth, or related medical conditions or breastfeeding), gender identity, gender expression, genetic information, national origin (including language use restrictions and possession of a driver’s license issued under Vehicle Code section 12801.9), ancestry, physical or mental disability, legally-protected medical condition, military or veteran status (including “protected veterans” under applicable affirmative action laws), marital status, sexual orientation, or any other basis protected by local, state or federal laws applicable to the Company. pSemi also prohibits discrimination based on the perception that an employee or applicant has any of those characteristics, or is associated with a person who has or is perceived as having any of those characteristics.
Salary : $66,002 - $88,359