Senior Operations Manager

Mural Group is a recruiting firm working on an exclusive engagement with a Series A Fintech client to hire for this role. This is a full time, salaried position with the client, not Mural Group.

About the Role

We are looking for an Enterprise Revenue Operations Manager to support our go-to-market organization by aligning sales, marketing, and operations and bringing structure to the activities that drive revenue growth, including industry events, conferences, and client meetings.

Reporting to the Head of Business Development, this person will play a key role in supporting the sales cycle, improving scale and consistency across our go-to-market motion, mapping target accounts, identifying opportunities to leverage industry relationships, coordinating across internal stakeholders, and preparing presentations and materials for external engagements. This is a high-impact role with the opportunity to strengthen go-to-market execution and support the company’s growth trajectory.

What You’ll Work On:

• Support CRM management, including pipeline tracking, data governance, and overall CRM hygiene, supporting sales and marketing
• Build and maintain account and organizational maps for financial institution targets to support enterprise sales strategy and stakeholder engagement
• Coordinate industry conferences and events in partnership with marketing, including prospect targeting, meeting scheduling, pre-event outreach, post-event follow-up, and pipeline tracking
• Lead cross-functional project management for key go-to-market initiatives, coordinating across sales, marketing, and leadership to keep priorities on track, ensure clear ownership and follow-through, and drive timely execution against revenue goals.
• Support pipeline reporting and forecasting for a range of internal stakeholders, ensuring accuracy and supporting the creation and iteration of materials
• Review pipeline deals to identify the strategies, actions, and patterns behind successful outcomes and turn those insights into repeatable best practices.
• Prepare and manage sales materials that support pipeline progression and deal conversion

What We're Looking For:

• 5 years of experience in enterprise sales revenue operations, sales operations, or go-to-market operations, particularly in the fintech or financial services industry.
• Strong experience managing and maintaining CRM systems including pipeline management, reporting and data hygiene.
• Demonstrated ability to leverage multiple sources to map complex enterprise organizations and support account-based sales strategies targeting financial institutions.
• Experience preparing for industry conferences and events, including prospect identification, meeting scheduling, and post-event pipeline tracking.
• Proven project management skills with the ability to lead cross-functional initiatives across sales, marketing and executive leadership
• Exceptional organizational skills with the ability to manage multiple initiatives and competing priorities in a fast-paced environment.
• Detailed-oriented with strong communication skills and the ability to collaborate with senior leadership and executives.

We also offer great benefits & perks including:

• Competitive salary: We know it’s a competitive market out there, and we offer competitive salaries to our employees
• 401(k) & Employer Match: As a financial health company, we want you to maximize your personal finances. This starts with great retirement savings plans and a match to help you meet your goals.
• Work from anywhere: We're remote first with a home base in NY.
• Health insurance & wellness benefits: Flexible healthcare options, including dental and vision, as well as healthcare FSA account.
• Equity compensation: As an early stage and equity forward company, we have an employee friendly equity plan with outsized equity compared to big tech companies.
• Generous parental leave: You shouldn't have to choose between work and your family. We recognize the importance of paid parental leave.
• Unlimited vacation: We believe in sustainable hustle, not burnout. Unlimited vacation days with plenty of company holidays.
• Company offsites: Team culture is core to our success. As a remote first company, we host regular team events and offsites to keep our team tight knit and fun!
• Unlimited access to financial professionals: Need advice on your personal finances or taxes? Our Financial Pros are available to you, always.