What are the responsibilities and job description for the Field Service Technician position at munters?
Job Title: Field Service Technician Location: Remote Tennessee Salary: $30.14 /hour - $39.16 /hour Position Overview/Summary: Our Field Service Technicians travel to customer sites to safely repair, troubleshoot, and maintain commercial and industrial dehumidification equipment. This position requires the ability to work independently, and candidates should have strong diagnostic and troubleshooting skills. Essential Functions and Responsibilities: Travel to customer sites to perform service and customer support. Diagnose and correct malfunctions on all equipment. Provide customer training on standard Munters equipment. Provide technical feedback on equipment by submitting detailed field service reports. Communicate professionally with customers in a service-orientated manner both in person, writing and proper phone skills. Promote sales and service on company equipment. Preferred Experience and Skills: Ability to work under pressure Easy to work on team efforts Results orientated Self-motivated Must be Honest and have integrity Ability to Self-Manage Strong Social awareness Strong Relationship skills Responsible for their own Decision making Able to independently flex between competing priorities to keep improvement activities moving. Curious, life learner. Computer aptitude; Proficiency in Microsoft Office. HVAC/R WITH COMMERCIAL/INDUSTRIAL Technical skills or trade school EPA Universal/608 CFC License Required Experience and Qualifications: HS Diploma or Equivalent HVAC school or equivalent English Language primary. 3-5 years’ experience in the commercial or industrial HVAC industry and/or a combination of work experience and the successful completion of HVAC/R vocational school Ability to travel extensively 80% and ability to travel via plane. Able to obtain a CFC Certification within 90days of hire. Experience with HVAC/Refrigeration systems and components PLC (Programmable Logical Controls) highly preferred Strong Written and verbal communication skills needed. Basic knowledge of electrical schematics Physical Demands: Heavy Work: Exerting up to 75 pounds of force occasionally and/or up to 20 pounds of force frequently, and/or up to 20 pounds of force constantly to move objects. Climbing, stooping, kneeling, crouching, reaching, standing, walking, pushing, pulling, lifting The worker is required to have close visual acuity to perform an activity such as: preparing and analyzing data, viewing computer terminals, expansive reading, etc. Ability to lift to 55lbs using proper lift techniques. Ability to stand long periods of time on your feet up to 8hrs a day. Benefits: Medical Dental 401K PTO Holidays We are an equal opportunity employer and value diversity. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. All offers are contingent on a pre-employment drug test and background check. Join Munters and become part of a dynamic team shaping the future of climate solutions. Embrace the opportunity for personal and professional growth in an inclusive, forward-thinking environment. At Munters, your journey is our journey — let's innovate for a brighter future together. A diverse and inclusive organization spurs innovation, lifts performance and creates greater business value. That’s why DEI is the foundation of our long-term strategy. We are commited to building a workplace for everyone and work to counter systemic bias, prevent harassment and discrimination and ensure employee health, well-being, work-life balance, community involvement and more. Research & Development Design Engineering & Science Production Purchasing & Sourcing Quality Supply Chain & Logistics Product Management Marketing Sales Service & Support Sustainability Communications Finance Human Resource IT Legal Project & Program Management Business Excellence