What are the responsibilities and job description for the Education Outreach Coordinator - Full Time position at Munising Memorial Hospital & Bay Care Clinic?
Description
Munising Memorial Hospital is looking for an Education Outreach Coordinator to help bring awareness to our Medicare/Medicaid and Veteran patient base on their benefit resources, and provide strategies and educational tools to avoid becoming a victim of scams and fraud.
Position Type: Full Time - Contractor (1099)
Compensation: $45,000
Schedule: Monday-Friday during business hours (occasional evenings and weekend)
This position is expected to be in place for 1 year. May extend to permanent.
JOB SUMMARY: The Education Outreach Coordinator will be responsible for the planning, coordinating, and education to Medicare/Medicaid and Veteran beneficiaries. The Education Outreach Coordinator will provide education to Medicare/Medicaid beneficiaries, caregivers, and families on the prevention, detection, and reporting of Medicare/Medicaid fraud, errors, and abuse. The Education Outreach Coordinator will also assist patients with Veteran status for referrals and enrollment assistance for healthcare in the VA and/or community care; addressing social drivers of health, assisting with medication management, and track progress of referrals.
Medicare Outreach Coordinator
Accountabilities include but are not limited to:
- Conducting group education sessions at community-based locations, including senior centers, congregate meal sites, assisted living facilities, libraries, faith-based organizations, housing complexes, and community events.
- Provide education through MMH Mobile Health Unit outreach stops: common and emerging Medicare fraud and scam schemes, Medicare billing errors and identity theft.
- Deliver individual education during Mobile Health Unit visits when appropriate.
- Create and distribute plain-language printed educational materials such as PowerPoints.
- Conduct limited social media outreach to reinforce educational messaging in collaboration with Marketing Department.
- Protect confidential information such as Medicare numbers and personal information.
- Document education sessions and outreach events.
- Collaborate with community partners to identify and engage vulnerable Medicare beneficiaries.
- Conduct quarterly performance reports.
- Upload relevant documentation into grant registries to ensure compliance.
- Attend required Medicare/Medicaid educational seminars.
Veteran Outreach Coordinator
Accountabilities include but are not limited to:
- Help Veterans connect with benefits and resources.
- Provide education on fraud and scams.
- Provides enrollment assistance for healthcare in the VA and/or community care.
- Coordinate with local CVSO, following a close looped referral approach for follow-on assistance, information, and quality assurance.
- Compile and produce reports on program impact.
- Attend virtual meetings with Michigan Veteran Coordinators.
Requirements
Professional Requirements:
- Experience in educating the general public.
- 4-year college degree or 4 years of progressive related experience working with diverse populations, community, or in healthcare setting, or as an educator.
- Required to obtain Medicaid Redetermination certification once hired.
- Excellent verbal and written communication skills. Strong public speaking and presenting skills.
- Experience/comfort working and communicating with different socio-economic backgrounds.
- Experience with Medicare and Veteran Affairs is preferred.
- Organized with great attention to detail.
- Able to work autonomously.
- Experience with Microsoft Office.
- Able to generate reports.
- Willing to travel within 100 mile radius of the hospital.
Physical Requirements:
- Prolonged walking, standing, sitting.
- Manual dexterity for computer use.
- Clear speaking and hearing abilities for communication, along with close/distance vision for reading.
- Ability to lift/push/pull a minimum of 50 pounds.
- Occasional bending/stooping/twisting/turning.
Salary : $45,000