What are the responsibilities and job description for the Client Account Manager - Landscape and Government Contracts position at Munie Greencare Professionals?
Full-Time | Commercial Account Management/High Impact Leadership Role / Serving Ft. Riley
About Munie Greencare Professionals
Munie Greencare Professionals is a performance-driven, family-owned landscape company with over 40 years of experience. We are trusted to maintain high-profile commercial, municipal, and federal properties, including military installations across the U.S. Our focus: safety, quality, and lasting client partnerships. At Fort Riley, our teams support mission-critical grounds operations with pride and precision.
Lead from the Field. Build What’s Next.
We are seeking a high-performing Account Manager to support our federal landscaping operations at Fort Riley. This role requires someone with excellent client service skills, attention to contract compliance, and the ability to lead crews and coordinate daily operations across a large, complex site. You’ll serve as the primary contact for on-base leadership while ensuring our safety-first, performance-focused culture is upheld. We invest in strong leaders who own outcomes and back client conversations with real-time data, documentation, and proactive solutions.
What You’ll Do
- Serve as the point of contact for military and civilian leadership overseeing grounds contracts
- Act as the client’s on-site advocate—anticipating needs and communicating clearly across teams
- Ensure all services are delivered in compliance with safety procedures, government regulations, and contract terms
- Conduct regular site audits and quality control inspections; document results and corrective actions
- Coordinate with production teams, crew leads, and mechanics to ensure workflow is maintained and standards are met
- Track site activities, issues, and communications using Aspire Software
- Support contract renewals, service adjustments, and budgetary input as needed
- Lead client meetings, respond to concerns quickly, and maintain trust through clear and timely follow-through
- Identify service gaps and enhancement opportunities, then develop and present proposals
- Maintain a minimum 95% retention rate across assigned responsibilities
- Participate in internal training programs and maintain up-to-date knowledge of contract-specific requirements
Who We’re Looking For
- Previous experience supporting government, military base, or large-scale facility services preferred
- Client-facing operations experience with a focus on accountability, compliance, and detail
- Strong communication, organizational, and follow-through skills
- Comfortable working outdoors and in a highly regulated, field-based setting
- Proficient in documentation and tracking tools (Aspire or similar CRM preferred)
- Valid driver’s license required
- Must possess a REAL ID-compliant driver’s license or passport for federal base access
- Must be able to pass federal background screening and drug test
Why Join Munie?
- Stable worksite with a long-term federal contract
- Competitive salary performance-based incentives
- Health, dental, vision, 401(k), and PTO
- Strong safety culture and structured onboarding
- Supportive leadership team invested in building future leaders
Job Type: Full-time
Pay: $60,000.00 - $85,000.00 per year
Benefits:
- 401(k)
- Dental insurance
- Employee assistance program
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Experience:
- Customer service: 1 year (Preferred)
License/Certification:
- Driver's License (Required)
- Real ID or US Passport for base access (Required)
Ability to Commute:
- Fort Riley, KS 66442 (Required)
Ability to Relocate:
- Fort Riley, KS 66442: Relocate before starting work (Required)
Work Location: In person
Salary : $60,000 - $85,000