Pension Officer (Retirement Benefits Administration)

The Municipal Fire and Police Retirement System of Iowa (MFPRSI) is currently recruiting for an ambitious, positive-minded individual to assist in the process of pension administration. The individual in this position will work closely with the Senior Pension Officers to communicate with firefighters and police officers, employer cities, and medical board. The pension officer will provide retirement counseling to MFPRSI-covered firefighters and police officers. Candidates must be able to learn and maintain in-depth, broad knowledge of benefit provisions to answer questions regarding all benefit areas. This includes aspects of member demographics, income tax withholding, service purchase, service credits, and retirement estimates. This position will produce and meticulously review payrolls, process contributions, prepare estimates of retirement benefits, process benefit applications, and maintain benefit and membership records.

Additionally, the individual in this position must be team-oriented and demonstrate accountability in work performance. The position requires the ability to manage changes in workload and priorities as needed. In achieving the goals of this position, the individual must manage expectations as well as demonstrate accountability and commitment to a constructive work atmosphere.

Minimum education/work experience requirements for this position include:

• Four-year degree in a business-related field.

OR

• Combination of education and relevant work experience is also acceptable.

Experience in retirement benefit administration, specifically defined benefit, will be considered highly valuable experience. In addition, the individual should have excellent oral and written communication abilities, numeracy and analytical skills, and proficiency in electronic document management, Microsoft Office programs, databases, and benefit software.

MFPRSI provides comprehensive retirement and disability benefits to eligible municipal police officers and firefighters in the state of Iowa. We are a defined benefit plan servicing approximately 4,300 active members and 5,100 retirees and beneficiaries with monthly benefits. We strive to maintain efficiency in our processes, utilize a collaborative team structure, and deliver the best customer service possible.

Starting salary is dependent on applicant’s qualifications. This is an IPERS-covered position. MFPRSI requires an in-office work environment. To be considered, applicants should forward a résumé with salary requirements to administration@mfprsi.org by March 6th, 2026.

Job Type: Full-time

Pay: $43,000.00 - $67,000.00 per year

Benefits:

• Dental insurance
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Retirement plan

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday
• No nights
• No weekends

Application Question(s):

• Please provide your salary requirements.
• Do you have a Bachelor's Degree?
• How many years do you have a combination of post high school education and/or full-time work experience? Thirty credit hours equals one year of experience.

Experience:

• Customer service: 1 year (Preferred)
• general office (answering phone calls, emails, etc.): 1 year (Preferred)
• collecting, analyzing, and interpreting data: 1 year (Preferred)
• Microsoft Office: 1 year (Preferred)

Shift availability:

• Day Shift (Required)

Ability to Relocate:

• West Des Moines, IA 50266: Relocate before starting work (Required)

Work Location: In person

Salary : $43,000 - $67,000